[asterisk-users] Queues, pickup and transfers
Olivier
oza_4h07 at yahoo.fr
Thu May 5 10:48:11 CDT 2011
2011/5/5 Olivier <oza_4h07 at yahoo.fr>
> Hi,
>
> If my memory serves me right, up to Asterisk 1.6, Queue app internals kept
> the application from working some other apps such as PickUp.
>
> I wonder if such things are possible (and if possible, still keep useful
> Queue Logs ie logs in which picked up or transfered calls are shown as
> such):
> 1- a call enters a queue, a phone rings, and a non-Queue member dials some
> digits and speaks with caller
> 2- a call enters a queue, a phone rings, basically a BLF attached to this
> phone blinks and someone pressing this BLS would pick the call up
>
> Which method should be used for case 1 ? Using Transfer or PickUp ?
>
> Regards
>
>
>
> Thinking over this, I told myself that in some situations, MeetMe (or
ConfBridge) or Parking could be used instead of Queue : caller would hear
MusicOnHold while waiting to be answered and while at the same time, a call
could be originated and then transfered to appropriate channel.
Anyway, my questions remain as Queue fit my other requirements.
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