[asterisk-users] Queue pause vs logged out ?

Satish Patel satish_lx at hotmail.com
Tue Mar 22 17:35:08 CDT 2011


Thanks to everyone who replied on this thread.

--
Sent from my iPhone

On Mar 22, 2011, at 1:31 PM, Carlos Chavez <cursor at telecomabmex.com>  
wrote:

> On Tue, 2011-03-22 at 15:16 +0100, Lenz Emilitri wrote:
>> Maybe not much from the point of view of queues, but this may make
>> quite a difference from the point of view of monitoring your
>> call-center. :)
>>
>> l.
>>
>>
>>
>> 2011/3/21 satish patel <satish_lx at hotmail.com>
>>        Hey Guys,
>>
>>        I knew this is stupid question but i just want to know what is
>>        the difference between Queue member logged out vs Pause ?
>>
>>        -Satish
>>
>>
>
>    Not just statistics.  The one thing I can think of that will affect
> wether the agent is paused or logged off is the joinempty and
> leavewhenempty options in queues.conf.  The behavior is different if  
> you
> use yes or strict.  Read que example queues.conf to know how it  
> affects
> you.
>
>
> -- 
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
> --
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