[asterisk-users] Asterisk queues : command to run when a call is being bridged

[Mike]

Hi,

 

Is there any way to run a command (AGI script, whatever else) at that moment
when the call that was in the queue is being bridged to a specific agent?

 

An examples of what I would want to do with this is, for example, have
Asterisk ask the caller for his 4 digit customer ID before being put in the
Queue.  Once I know who the caller is being connected to (which agent) I'd
run a script that has the agent and the customer ID as parameters.

 

So the script needs to run only when we know who`s taking the call.

 

Where do I start, what function/option do I use?

 

Mike

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