[asterisk-users] Polycom Do Not Disturb button and asterisk hints

Watkins, Bradley Bradley.Watkins at compuware.com
Wed Mar 9 13:46:13 CST 2011


>From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Olivier
>Sent: Wednesday, March 09, 2011 12:57 PM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: Re: [asterisk-users] Polycom Do Not Disturb button and asterisk hints
>
>
>2011/3/9 Russell Bryant <russell at digium.com>
>
>----- Original Message -----
>> I tried to work around this by centralizing DND requests in Asterisk
>> and sending back a short ("You're in DND mode") text to Polycom's
>> screen (using sipsak for this).
>> This was rather disappointing as Poycoms redirect text messages to an
>> Instant Messaging mailbox and do not keep them visible on screen.
>>
>> Maybe, some king of XML magic would be a better mean to return current
>> DND status to users.
>>
>> Any suggestion ?
>One solution that I had come up with for this situation was to use a softkey and use custom device state to have the LED on or off based on >whether DND was on or off.  I documented it here:
>
>http://ofps.oreilly.com/titles/9780596517342/ch14.html#usingCustomDeviceStates
>
>--
>Russell Bryant
>Digium, Inc.  |  Engineering Manager, Open Source Software
>445 Jan Davis Drive NW   -    Huntsville, AL 35806  -  USA
>jabber: rbryant at digium.com    -=-    skype: russell-bryant
>www.digium.com -=- www.asterisk.org -=- blogs.asterisk.org
>
>
>-
>
>This is interesting but though a LED is perfect binary status such as DND, in fact, I'm more after a status line also showing Screening or Forwarding >destination (for instance, "Fwd => 12345", "Fwd => Cellphone" ...).
>
>
>Polycom phones have a custom Status window with which you can pick Forwarding settings but, to my knowledge, it can't used to let Asterisk >manage those settings (I would be very happy to be proven wrong).
>

Another option would be to use Custom: device state like Russell suggest, but instead of a softkey remap the Do Not Disturb button to a speed dial that is configured to be an Enhanced Feature Key macro that includes toggling of DND as well as dialing the extension that changes the Custom: device state.

Off the cuff, assuming the number to dial for the device state mojo is 1234, it would probably be something like:
$FDoNotDisturb$1234$Tinvite$

Regards,
- Brad



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