[asterisk-users] Weird PRI error on an QUAD E1 span: Ring requested on unconfigured channel 255/255

[Tim Panton]

On 8 Mar 2011, at 16:24, Thorsten Göllner wrote:

> 
>>>> After working fine for a week or so my new Quad E1 asterisk 1.8 system has started rejecting outbound calls from the Nortel
>>>> BMC 450 it is connected to.
>>>> The cli fills up with these:
>>>> 
>>>> sig_pri.c: Ring requested on unconfigured channel 255/255 span 3
>>>> 
>>>> 
>>>> Is this likely to be a
>>>> 	1) config error
>>>> 	2) cable issue (I made them)
>>>> 	3) hardware problem with the Digium card
>>>> 	4) software (lib pri)
>>>> 
>>>> Any clues? Anyone seen this recently (google shows it in 2005 but not since as far as I can see)
>>>> 
>>> Which version of libpri?
>> 
>> libpri version: 1.4.11.5
>> Asterisk01*CLI>  dahdi show version
>> DAHDI Version: 2.4.0 Echo Canceller:
>> Asterisk01*CLI>  core show version
>> Asterisk 1.8.2.3 built by thp @ Asterisk01 on a x86_64 running Linux on 2011-02-07 14:32:26 UTC
> When the error occurs, maybe you can take a look at
> asterisk -rx "dahdi show channels"
> ?!
> 

Tricky, by the time I'd got there, they had bypassed the Asterisk and plugged the BMC straight into the BT E1's
so all the channels will have been in red alarm.

They did say that power-cycling the Asterisk machine cleared the problem for a while.

The kernel log has some odd messages too:
Mar  4 10:18:08 Asterisk01 kernel: [78444.361778] wct4xxp 0000:07:08.0: Setting yellow alarm span 2
Mar  4 10:18:08 Asterisk01 kernel: [78444.361807] wct4xxp 0000:07:08.0: RCLK source set to span 1
Mar  4 10:18:08 Asterisk01 kernel: [78444.361816] wct4xxp 0000:07:08.0: Recovered timing mode, RCLK set to span 1
Mar  4 10:18:10 Asterisk01 kernel: [78446.092349] wct4xxp 0000:07:08.0: Setting yellow alarm span 1
Mar  4 10:18:10 Asterisk01 kernel: [78446.092366] dahdi: Master changed to TE4/0/3
Mar  4 10:18:10 Asterisk01 kernel: [78446.092423] wct4xxp 0000:07:08.0: RCLK source set to span 4
Mar  4 10:18:10 Asterisk01 kernel: [78446.092430] wct4xxp 0000:07:08.0: Recovered timing mode, RCLK set to span 4
Mar  4 10:18:29 Asterisk01 kernel: [78465.586898] wct4xxp 0000:07:08.0: Setting yellow alarm span 4
Mar  4 10:18:29 Asterisk01 kernel: [78465.586924] wct4xxp 0000:07:08.0: RCLK source set to span 3
Mar  4 10:18:29 Asterisk01 kernel: [78465.586931] wct4xxp 0000:07:08.0: System timing mode, RCLK set to span 3
Mar  4 10:18:31 Asterisk01 kernel: [78467.623700] wct4xxp 0000:07:08.0: Setting yellow alarm span 3
Mar  4 10:18:31 Asterisk01 kernel: [78467.623767] wct4xxp 0000:07:08.0: All spans in alarm : No validspan to source RCLK from
Mar  4 10:18:31 Asterisk01 kernel: [78467.623781] wct4xxp 0000:07:08.0: RCLK source set to span 1




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Tim Panton - Web/VoIP consultant and implementor
www.westhawk.co.uk