[asterisk-users] Voicemail issue

[Eric Wieling]

The latest 1.8.x solved the problem for us on multiple servers.

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
> Sent: Wednesday, June 15, 2011 9:29 AM
> To: 'Asterisk Users Mailing List - Non-Commercial
> Discussion'; bryantz at zktech.com
> Subject: Re: [asterisk-users] Voicemail issue
>
> The same issue was present in 1.6 a few weeks ago and is
> fixed in latest 1.6. Maybe latest 1.8.4 does not have this issue.
>
>
>
> Mike
>
>
>
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> Terry Brummell
> Sent: Wednesday, June 15, 2011 8:44 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion;
> bryantz at zktech.com
> Subject: Re: [asterisk-users] Voicemail issue
>
>
>
> I'm on 1.8.3.3 and it does the same thing.  Once you log back
> in it says you have a message.  You press 1 to play and she
> just says "First" then gives you options to delete, save etc.
>  The message is in the INBOX as "msg0001.wav" currently.
>
>
>
>
>
>
>
> ________________________________
>
> From: Alec Davis
> Sent: Wed 6/15/2011 4:12 AM
> To: bryantz at zktech.com; 'Asterisk Users Mailing List -
> Non-Commercial Discussion'
> Subject: Re: [asterisk-users] Voicemail issue
>
> https://issues.asterisk.org/jira/browse/18998
> <https://issues.asterisk.org/jira/browse/18998>  may have the
> answer, particularly the patch bug18998-1.8.2.3.diff.txt
>
>
>
> Alec
>
>
>
>
>
>
>
> ________________________________
>
>       From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> Bryant Zimmerman
>       Sent: Wednesday, 15 June 2011 12:11 p.m.
>       To: bryantz at zktech.com; Asterisk Users Mailing List -
> Non-Commercial Discussion
>       Subject: Re: [asterisk-users] Voicemail issue
>
>       Ok here is a step by stop on how I can repeate the
> stuck voicemail box bug.
>       Now how do I fix it? Again I am on version 1.8.2.3 build.
>       Can some one with a newer build test and tell me if
> they get the same results?
>
>       Example:  All testing has been done with a single
> message in the inbox.
>       User has a message in their inbox
>       They call in they listen to the message.
>       They press 9 to save the message.
>       They select to save the message back to the 0 folder (inbox)
>
>       The system changes the messages index from 0000 to index 0001
>       The user hangs up
>       The system leaves the message as index 0001
>
>       The user calls in again and it says they have messages
> but because there is no 0000 index so they cant get at any
> messages in that folder.
>
>       This explains over 50 instances where voicemails would
> get stuck in boxes with no 0000 indexed message.
>
>       How do I fix this issue ASAP?
>
>
>
>       Thanks
>
>       Bryant Zimmerman (ZK Tech Inc.)
>       616-855-1030 Ext. 2003
>
>
>
>
> ________________________________
>
>
>       From: "Bryant Zimmerman" <BryantZ at zktech.com>
>       Sent: Tuesday, June 14, 2011 5:42 PM
>       To: "Asterisk Users Mailing List - Non-Commercial
> Discussion" <asterisk-users at lists.digium.com>
>       Subject: Re: [asterisk-users] Voicemail issue
>
>       Hey all
>
>       I am having instances where voicemail boxes will have a
> 00001 message and no 00000 message this causes the user to be
> told that they have a message that they can't get at. If I
> renumber the messages manually to start with the 00000
> numbering then the user can get their messages. What could be
> causing this and how can I get it out of the system.
>
>       Is there a patch I can apply to the system or is there
> a know fix for this issue. Right now I am stuck on this
> version because of some bugs in the current release that are
> show stoppers.
>
>       I am on 1.8.2.3 build.
>
>       Thanks
>
>       Bryant Zimmerman (ZK Tech Inc.)
>
>
>
>