[asterisk-users] Change to pickups in Asterisk 1.8 - not working on local channels?

[David Cunningham]

Hello all,

We have a customer who upgraded from Asterisk 1.6 to 1.8, and pickup groups
which previously worked fine have stopped working.

Can anyone advise if there has been a change in how pickups work?

Here is an example where 1000101 is trying to pick up a call to 1000103:

<SIP/product-local-00000005>AGI Rx << EXEC Dial
"Local/1000103 at product-pickup
/n,60,M(product-answered^0^1306286740.11)orL(3600000:60000)"
    -- AGI Script Executing Application: (Dial) Options:
(Local/1000103 at product-pickup
/n,60,M(product-answered^0^1306286740.11)orL(3600000:60000))
       > Limit Data for this call:
       > timelimit      = 3600000 ms (3600.000 s)
       > play_warning   = 60000 ms (60.000 s)
       > play_to_caller = yes
       > play_to_callee = no
       > warning_freq   = 0 ms (0.000 s)
       > start_sound    =
       > warning_sound  = timeleft
       > end_sound      =
    -- Called 1000103 at product-pickup/n
    -- Executing [1000103 at product-pickup:1]
Pickup("Local/1000103 at product-pickup-db70;2", "1000103 at product-phone") in
new stack
[May 25 11:25:40] NOTICE[1020]: app_directed_pickup.c:313 pickup_exec: No
target channel found for 1000103.
    -- Auto fallthrough, channel 'Local/1000103 at product-pickup-db70;2'
status is 'UNKNOWN'

The context doing the pickup looks like:

[product-pickup]
exten => _[0-9*#]!, 1, Pickup(${EXTEN}@product-phone)

Thanks for any advice,

-- 
David Cunningham, Voisonics
http://voisonics.com/
US toll-free: +1 888 842 2720
UK: +44 (0) 20 3298 1642
Australia: +61 (0) 2 8063 9019
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