[asterisk-users] Disabling Polycom "reject" and "DND" or disable Asterisk 486 "Busy Here" actions

[Eric Wieling]

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Mike
> Sent: Thursday, July 28, 2011 3:47 PM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: [asterisk-users] Disabling Polycom "reject" and "DND" or disable
> Asterisk 486 "Busy Here" actions
>
>
> I'm looking to disable rejecting calls from my call center employees. They
> are using Polycom phones.  Is there a way to either disable the reject/DND
> features on the Polycom phones (don`t think so) or have the Asterisk PBX
> ignore  "Got SIP response 486 "Busy Here" back from 12.23.34.45" response
> from specific phones/SIP registrations and just keep on ringing?

For Firmware 3.3.0 or later.

voIpProt.SIP.serverFeatureControl.localProcessing.dnd="0"
You may also have to add voIpProt.SIP.serverFeatureControl.dnd="1"   Since Asterisk doesn't support the Polycom "server based DND" that should effectively disable DND. 

If you just want to disable the reject response use call.rejectBusyOnDnd="0"