[asterisk-users] Lightning and thunder

[Stuart Elvish]

Hi Claude,

We noticed a little while ago (and again just recently) that some of
our Asterisk boxes after a "proper" restart (shutdown -r now) weren't
processing calls correctly (some call types did work, some didn't).
One thing that fixed the problem quickly was to issue an "asterisk -rx
dialplan reload". I started wondering what was going on and had a look
in the logs. I noticed phone calls being processed up to certain
points and then just being hungup (typically at a GoTo). The point the
phone call failed doesn't seem to be the same each time the system's
are restarted.

My suggestion would be to have a look in the logs
(/var/log/asterisk/messages) and look for a few of the failing calls.
I don't know what system (Trixbox / FreePBX / hand compiled) you are
running but the logs should give you something to start investigating.
I would be surprised if you are having the same issue but it is
possible.

Also, are your incoming calls routed via T1 or the ITSP? If the
incoming calls are coming through the T1 the likelihood the problem is
with the PABX is reduced.

Hope this helps.

Kind Regards
Stuart

On 27 July 2011 20:44, Claude Hayn <chayn123 at gmail.com> wrote:
> We are frequently losing power during lightning storms.  (Yes we have UPS,
> but often by the time power comes back up the UPS has run out of juice)
>
>
>
> We are using Asterisk with a T1/PRI card as a front end connected to our
> PBX.  Whenever there is a power outage both the Asterisk box and the PBX
> automatically reboot when power returns.
>
>
>
> The Asterisk box automatically reconnects to the ITSP SIP Peer, and the PBX
> to the T1/PRI Card Asterisk box.
>
>
>
> Incoming calls connect, but outbound calls will not complete until the
> Asterisk box is manually rebooted again.
>
>
>
> Does anyone know of a solution for this issue?  Having to get up in the late
> night to manually reboot the Asterisk box is getting old!
>
>
>
> Thank you,
>
>
>
> Claude
>
>
>
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