[asterisk-users] callgroup and pickupgroup (Carlos Chavez)

[bilal ghayyad]

What I am looking for is:

If my IP Phone is related to a pickup group #1 and a call is ringing at pickup group #2, so I can pickup the call that is ringing at group #2 and I do not know its extensions?

In other words, how can I pickup any phone that is ringing without knowing its extension, but this Phone who is ringing, it is belongs to ther pickup group that my phone is belongs to.

This feature is required when we have two floors, and we divided first floor to be in a pickup group and second floor to be in a second pickup group, so if a call is ringing in floor 2 and I am in floor 1 (and I hear the ring), so how I will pickup the call that is in floor 2 and I do not know at which extension is ringing.

One more thing: what is the use for the callgroup? Does it has any use related to pickup the call?

Appreciate your kindly advise and help.
Regards
Bilal
----------------
> > Hi All;
> > 
> > I succeeded now to configure callpickup so if the SIP
> user pressed *8 then it will pickup the call within the
> group.
> > 
> > What is the possibility to have another code (for
> example *7 or any thing else) to pickup the call from
> another callgroup, for example: if I pressed *8 then I can
> pickup the call from a specified a group, and if I pressed
> *7 then I can pickup a call from another specified group.
> HOW?
> > 
> > Your kindly help is highly appreciated.
> > Regards
> > Bilal
> > 
>     Use the "PickUp" dialplan application to
> configure call pickup as you
> need.
> 
> -- 
> Telecomunicaciones Abiertas de M?xico S.A. de C.V.
> Carlos Ch?vez Prats
> Director de Tecnolog?a
> +52-55-91169161 ext 2001
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