[asterisk-users] Agents outbound calls to be recorded

[Ruben Rögels]

> Hi All;
> 
> I know that incoming calls for the agent can be recorded, but how I can let the outbound calls for the agents to be recorded? I can determine the directory to store the outbound calls of the agents to be other than the directory to store the incoming calls of the agents?
> 
> Regards
> Bilal
> 

Hi Bilal,

use MixMonitor() in the outgoing extension for your agents.

Regards,
Ruben