[asterisk-users] Queue - agent auto-answer

[Sherwood McGowan]

Yeah, if you want per agent, you'll need to use local channels for the
agent interface definition, then in the "callagent" context, you'll
need to parse the agent's extension and determine if that agent is
supposed to have autoanswer or not... func_odbc and a little dialplan
logic should work nicely :) (Of course, I'm biased, I work almost
exclusively with database driven solutions :P )

Cheers mate!

On Thu, Jan 27, 2011 at 1:06 PM, Mike <list at net-wall.com> wrote:
>> > Is there any way to have queue member interface answer automatically?
>> > Basically when agentA is called, his phone picks up with no
>> > intervention from his part? (assuming of course he’s available and not
>> > on the phone, and not paused).
>> >
>> >
>> >
>> > I already manage this with the Page application (using exten =>
>> > s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones.  But
>> > how do I do this for calls that are handled by the Queue application?
>> >
>> >
>> I believe all you need to do is to do the same thing just before running
>> the Queue command...checking
>
>
> And that is indeed correct.  I had tried that of course, but by calling
> line1 of my phone with line2 of the same phone.  What did I expect...
>
> So after reading your email I had a facepalm moment and tried it properly,
> and it works.  Unfortunately it seems that this can be done per queue, but
> not per agent, but that'll work for my purposes.
>
> Mike
>
>
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