[asterisk-users] Ghost ringing

[Mike]

Sorry, this got buried in my inbox. Did you find a fix or the firmware?

Mike

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
jfratantoni at iswan.net
Sent: Friday, January 14, 2011 6:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Ghost ringing

Hey Mike,

Is there any chance that you still have this firmware around or can get it?
It's unavailable through the Polycom site and through their support.

Thanks much in advance,
Joe

> It`s possible the firmware problem is caused by higher (or lower?) 
> latencies. I can only report on my own experience, which is peace and 
> quiet since I switch (I think the good version to have with respect to 
> that issue was 3.3.0)
>
> Mike
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> jfratantoni at iswan.net
> Sent: Friday, January 14, 2011 2:33 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Ghost ringing
>
> Hey Mike,
>
> I originally thought the same thing; however, I have swapped their 
> phone with another one here in the office. The one on-site is still 
> experiencing issues; the office isn't. If it were firmware, I'd assume 
> the issue would 'travel' with the phone. Though I can give re-flashing it
a shot.
>
> Thanks,
> Joe
>
>
>> I had this reported, but it has nothing to do with Asterisk (as far 
>> as I could tell). The Polycom firmware (3.3.x) was the problem.  I 
>> don`t remember if it was 3.3.1 or 3.3.0, but if you`re running one of 
>> those try the other.
>> It helped me, I haven`t had the complaint since.
>>
>> Mike
>>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com
>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
>> jfratantoni at iswan.net
>> Sent: Friday, January 14, 2011 12:58 PM
>> To: asterisk-users at lists.digium.com
>> Subject: Re: [asterisk-users] Ghost ringing
>>
>> We are having the strangest issue that I have seen for some time. A 
>> customer of ours with Polycom phones (4x ip335, 2x ip550) will 
>> occasionally (maybe
>> 1
>> in 50 calls) hear ringing on the line along with the other party. It 
>> has happened on both incoming and outgoing calls across apparently 
>> all of the phones. We use ip550 in our office with Asterisk and have 
>> never had such a problem (we run the same firmware as well, although 
>> their hardware is newer). It can be fixed if the person using the 
>> phone puts the other person on hold and then takes them off hold. 
>> They have just been doing this by double pressing hold so the other 
>> party doesn't even realize it.
>> Everything
>> is connected to an on-net Asterisk box. We have sniffed SIP traffic 
>> and haven't found anything out of the ordinary, in fact, the RTP data 
>> doesn't appear to contain the ringing even though it is audible on 
>> the
> phone.
>>
>> Any thoughts? Anyone ever experience any similar issues?
>>
>> Thanks much in advance,
>> Joe
>>
>>
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>
>
>
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