[asterisk-users] No ring tone on inbound call - but channelconnects fine

[Bruce B]

Thanks. Indeed ringing instead of MoH "which was missing files" fixed the
issue. Thanks for the quick great tip. Simple things hide from us sometime.

On Wed, Feb 16, 2011 at 3:48 PM, Danny Nicholas <danny at debsinc.com> wrote:

>   ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Bruce B
> *Sent:* Wednesday, February 16, 2011 2:33 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] No ring tone on inbound call - but
> channelconnects fine
>
>
>
> Hi Everyone,
>
>
>
> I have a SIP turnk which works fine with both inbound and outbound calling.
> However, the only issue is that there is no Ring Tone if someone calls us.
> The phones used are Aastra and Polycom connected to the PBX via VPN (SIP).
>
>
>
> I do get an outbound ring tone, so it's not that there is any media loss
> between the phones and the PBX. But when the DID is called there is dead
> silence until the call is picked up.
>
>
>
> What is generally causing something like this? and where should I start
> looking? Much appreciate your experienced tips.
>
>
>
> Thanks
>
>
>
> This sounds like a dialplan problem.  My thought is that your SIP trunk
> should go to an “incoming” context that does something like this:
>
> In-house phones are 1000 and 1001
>
> [incoming]
>
> Exten => s,1,answer
>
> Exten => s,n,Dial(SIP/1000&SIP/1001,30,mKkTt)
>
>
>
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