[asterisk-users] Redirecting a Channel more than three times...

[Yves A.]

  Hi Danny,

I decided against Parking Calls, because it seemed quite complicated and 
useless
for me... as far as i remember, parkedcalls return automagically after a 
timeout which was not desirable.

I would have to rewrite a lot of code, if i have to change... but there 
must be a reason for this misbehaviour,
and i think its hardcoded in the asterisk-source.

somewhere seems to be a counter that counts the redirects... it maybe 
useful in some
case, maybe to avoid loops or something similar to bounces in emails, 
but in my case its
undesired...

because i am using trixbox / freepbx the dialplan is very complicated, 
but it showed me no hint
of beeing responsible for this... the cli-output gives no hint.

yves


Am 24.09.2010 15:10, schrieb Danny Nicholas:
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Yves A.
> Sent: Friday, September 24, 2010 6:57 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Redirecting a Channel more than three times...
>
>    Hi folks,
>
> could someone please try to confirm the following (mis)behaviour of my
> asterisk?
>
> Imagine the following scenario:
>
> Caller A calls the central.
> Central picks up, talks to Caller A which wants to be connected to
> employee X.
> Central puts Caller A on hold by Redirecting the Channel to a Queue.
> Central calls emplyee X and bridges both channels... everybody is happy.
>
> But..:
>
> Caller A calls the central.
> Central picks up, talks to Caller A which wants to be connected to
> employee X.
> Central puts Caller A on hold by Redirecting the Channel to a Queue.
> Central calls emplyee X and X doesn´t want to talk with Caller A....
> Central and employee hang up..
> Central pulls Caller A back from Queue (again, with Redirecting the
> channel to its own extension)
> Caller A now want to talk with employee Y.... and so on
>
> This game works exactly three times... when the central wants to pull
> back the Caller from the
> Queue for the third time, the call is hungup.
>
> I searched and searched, but could not find anything about a
> redirect-limit or so...
> what, if there is no such limit, am I doing wrong?
>
> If there is such a limit.. where is it configured?
>
> thank you anyways,
> yves
>
> #1.  Have you looked at the CLI output for this scenario
> #2.  Why don't you use Parking instead of queue?
>
>