[asterisk-users] Skip Busy Agents/Channels from Queue

[Shariq Khan]

You mean, I need to check the DEVICE_STATUS of both (sip) users before
sending the caller into queue, otherwise skip the caller from going into
Queue by using ExecIf.


--
Regards,
Shariq Khan
0333-3501125



On Wed, Sep 15, 2010 at 3:16 PM, Gareth Blades
<list-asterisk at skycomuk.com>wrote:

> Shariq Khan wrote:
> > Is there a way skip / ignore the member whose status is busy in the
> Queue.
> >
> > I have two channel member in queue and i have set the peer limit 2 for
> > these members.
> >
> > I want to skip those member who are currently on the call (answered to
> > calls) and now their status is busy, if Queue see the busy status caller
> > will not enter in the Queue and go to the next priority.
> >
> > [test-queue]
> > strategy = rrmemory
> > memberdelay=0
> > timeoutrestart = no
> > joinempty = strict
> > leavewhenempty = yes
> > timeout = 50
> > member => SIP/1009
> > member => SIP/1010
> >
> > sip.conf
> >
> > [1009]
> > username=1009
> > type=friend
> > secret=XXXX
> > mailbox=779000
> > context=default
> > host=dynamic
> > call-limit=2
> >
> > [1010]
> > username=1010
> > type=friend
> > secret=XXXX
> > mailbox=779000
> > context=default
> > host=dynamic
> > call-limit=2
> >
> >
> >
> > --
> > Regards,
> > Shariq Khan
> > 0333-3501125
> >
>
> You could use ${DEVICE_STATE(SIP/1009}. Set a variable to indicate all
> extensions are busy and then a couple of ExecIf calls to reset the
> variable if either of the extensions state is set to NOT_INUSE. You then
> have a variab you can use to decide where to jump to in the dialplan
> depending on whether both phones are busy or not.
>
>
> --
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