[asterisk-users] Manuplating Queue

Timothy Smith timotsmith at gmail.com
Sat Sep 4 10:13:49 CDT 2010


Thank you Hoggins!

I am going to try it out and let you know.

Regards,
Tim

On Sat, Sep 4, 2010 at 4:02 PM, Hoggins! <fuckspam at wheres5.com> wrote:
> Hello,
>
> We use call parking for this feature. It might not be the best solution, but
> it works quite well. We tweaked the parking values a little bit so that the
> parked callers don't timeout too quickly. The receptionist fills up a
> dynamic list that the presenter can consult, and knows which caller he picks
> up by dialing 701, 702, 703, etc. (call parking is at 700 in our setup).
>
> Of course, we would have loved to have a visual solution (a good
> receptionist console), but we don't have time to create one for our own
> usage, and many solutions over the web are not compatible with our Asterisk
> version (1.6.2.x).
>
> Hope this helps.
>
>     Hoggins!
>
> Le 04/09/2010 14:42, Timothy Smith a écrit :
>
> Hi,
> I am implimenting a solution for a radio station where by calls are
> first received by an attendant, who interviews the caller and then
> places the call in a queue along with some information about the
> caller. The radio presenter can then choose which call to pick up
> depending on those in the queue.
> My question is,  how can it be possible for call to skip other calls
> in the queue and be picked up? Are queues the best mothod of
> implimenting this?
> Thanks very much for your help.
> Tim
>
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