[asterisk-users] Queue Agent Getting Additional Calls When on the Phone

[Tiago Geada]

Hi,

We have realtime queues, and I can't figure how the device state matters,
because when a user takes a call, is stat is "Not in use".

We now use GROUP_COUNT() to check if the peer has a call or not...

On 15 October 2010 12:21, Leif Madsen <leif.madsen at asteriskdocs.org> wrote:

> On 10-10-15 04:10 AM, Сикорский Сергей wrote:
> > 15.10.2010 9:40, Warren Selby пишет:
> >> I think this means you need to set a call-limit for each sip peer
> >
> > Is there any alternative for obsolete call-limit option in 1.6/1.8?
>
> The correct answer is to use ringinuse=no in queues.conf and
> callcounter=yes in
> sip.conf.
>
> Leif.
>
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