[asterisk-users] Problem When Using Polycom with 2 Lines

Dan Journo dan at keshercommunications.com
Mon Nov 15 05:05:18 CST 2010


Hi,

Has anyone had a problem setting up two registrations (on the same Asterisk server) on one Polycom phone?
When the user tries to make a call on the 2nd line, it works fine.

But when they try the first line, the CLI says:-

Using INVITE request as basis request - 9f5fe9a5-215d0f3a-b2fbe6b7 at 192.168.1.138
Found peer client _202' <--- Which is incorrect, it should be client_201.
And then:
[2010-11-15 10:46:29] WARNING[26082]: chan_sip.c:9063 check_auth: username mismatch, have < client _202>, digest has < client _201>
[2010-11-15 10:46:29] NOTICE[26082]: chan_sip.c:15079 handle_request_invite: Failed to authenticate user " client line 1" <sip: client _201 at sipserverip>;tag=E3231B61-69F3BDD6

The IP and port for client_201 and client _202 are the same.

Any ideas?
Thanks
Dan
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