[asterisk-users] "ring splash"

[Brent Davidson]

Just set the POTS lines to answer after a second ring rather than after 
the first.  Problem solved.

On 5/26/2010 11:36 AM, Jeff LaCoursiere wrote:
> Something new to me.  Recently installed a 1.4.30 box for a small office
> with four POTS lines in a hunt (Digium TDM410P).  Had the telco put a
> "call forward" option on the main line of the hunt.  They dial a feature
> code from their desk phones (Polycom IP450) that results in forwarding the
> main number to our VoIP service.  This is all to let them "try out" our
> dialtone service before porting the number to us and ditching the POTS
> lines.
>
> So we perform some test calls and they all go through fine, and everyone
> is happy, BUT everytime a call comes through it ALSO causes the POTS line
> to ring, and a "ghost" call rings all the phones in the office (the
> desired result of an inbound call from POTS).  When they answer it they
> get fast busy because it isn't actually a real call.
>
> I spoke to the telco this morning about it and they said "oh yeah - that
> is a "ring splash" that lets the customer know that a call was forwarded".
> They said this was a feature of their DMS-100, it has worked that way for
> twenty years, and they can't turn it off.
>
> So to the question - can the TDM410P somehow tell the difference between a
> "ring splash" and an actual inbound call?  I think in the meantime I will
> send inbound POTS calls to an auto attendant that will eventually hang up,
> but would love a more elegant solution ;)
>
> Cheers,
>
> j
>
>    


-- 
Brent Davidson
Texas Country Title Company
112 W 2nd / P.O. Box 663
Cameron, TX 76520
254-605-0140 ex. 21
brent at texascountrytitle.com