[asterisk-users] OT - Which SIP hardphone with 100 BLF ?

[Danny Nicholas]

Your receptionist would wait until your back was turned?

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of SIP
Sent: Thursday, May 20, 2010 8:24 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] OT - Which SIP hardphone with 100 BLF ?

Tzafrir Cohen wrote:
> On Wed, May 19, 2010 at 07:46:26AM +0200, Olivier wrote:
>   
>> 2010/5/18 Danny Nicholas <danny at debsinc.com>
>>
>>     
>>>  Dumb question - wouldn't it be easier to monitor a web interface than a
>>> phone with 100 lights?
>>>
>>>       
>> Yes and no : operator already has a Flash Operator Panel on its screen.
>> Information displayed by FOP is richer (you can see who is talking to
who)
>> but operator feels easier with dedicated buttons for both displaying
>> activity and issuing transfers.
>>
>> I think 100 is the upper limit for both kinds of tools where at a glance,
>> you can see all extensions : I think above a certain user count (120 ?),
>> operator would prefer to specifically query its console to get current
>> specific extensions phone activity.
>>     
>
> Just a thought: I have on my desktop a hardware device with some 100 or
> more buttons. No leds in them, sadly[1]. Remapping their labels is
normally
> done using specialized hardware (sticky labels and the sort).
>
> Naturally there's the alternative of a touch screen.
>
> [1] A quick search found products such as
> http://blog.logitech.com/2009/10/15/new-logitech-gaming-keyboard-g110/
>
>   
Even IF you could get a keyboard with lights you could individually turn
on and off (never seen one), good luck getting a receptionist to use
it.  I can picture it now... you hand your receptionist a lighted
keyboard and say 'make do,' and your receptionist brains you with said
keyboard when your back is next turned.

There's a big difference between a workable situation and a complete and
utter kludge.


N.

-- 
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
               http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users