[asterisk-users] Transfer calls using ##

[hin lee]

Thanks for replying Noah.  I'm using FreePBX web interface and have a "ring group" that rings 4 phones as the operator.  I do know that the context type is "from-internal" but when it rings as below, the context type becomes "from-pstn".  Can you tell me where exactly to go and change in the FreePBX web interface?

Thanks!




________________________________
From: Noah Miller <noahisaacmiller at gmail.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users at lists.digium.com>
Sent: Wed, May 5, 2010 1:35:38 PM
Subject: Re: [asterisk-users] Transfer calls using ##

> I have a question about the blind transfer using ##. This works great on our
> cordless phone, but there have been occasions that we can't transfer using
> ##. I was able to reproduce the issue by doing the following:
>
> 1) Call in from the outside line,
> 2) Ask the operator to transfer me to an extension using ##.
> 3) Get the voice mail greeting of the individual.
> 4) Hit 0 for the operator before the greeting completed.
> 5) Ask the operator to transfer me again using ##.
> 6) Operator can't transfer and I can hear the pressing of the keys.
>
> Why can't I transfer the call the second time around? How can I fix this?

The dial statement in your 'o' extension must have the 't' flag.


- Noah

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