[asterisk-users] Unable to login to voicemail with Ekiga

[Alejandro Imass]

On Wed, Mar 31, 2010 at 9:23 AM, Zeeshan Zakaria <zishanov at gmail.com> wrote:
> The message "Couldn't read user name" means it is not receiving the DTMF. Do
> you have an IVR to verify that your system is receiving the DTMF? If not,
> setup one, call into it and send Dtmf to it and see if it responds at all.
> If it doesn't, somewhere DTMF settings need to be adjusted.
>

The IVR works fine, and we use it everyday. That's why it seemed to me
that it could not be a stmf problem. Any other ideas?

> Zeeshan A Zakaria
>
> --
> Sent from my Android phone with K-9 Mail.
>
> On 2010-03-31 9:15 AM, "Alejandro Imass" <ait at p2ee.org> wrote:
>
> Hello,
>
> Asterisk 1.4.26.2, FreeBSD 8.0-RELEASE
>
> We have a very simple setup, using SIP softphones and a simple diaplan
> as follows in the examples below. When I dial the 700 extension it
> asks me for the extension and password, and it always says "login
> incorrect". The mail system send the email ok and Ekiga shows that I
> have vaoicemail, so the only thing that is failing is the actual login
> to the mailbox. I have searched many threads, and most if not all,
> talk abot the dtmf setiings, but both Ekiga and Asterisk are
> configured for rfc2833. Here is what I get in the console:
>
> [Mar 30 10:30:23] WARNING[1790]: app_voicemail.c:7236 vm_authenticate:
> Couldn't read username
>
> Thanks beforehand!
> Alejandro Imass
>
>
> sip.conf
>
> [101]
> username=101
> type=friend
> secret=xxxxxx
> qualify=yes
> nat=no
> host=dynamic
> canreinvite=no
> context=home
> mailbox=101 at home
> dtmfmode=rfc2833
>
> extensions.conf
>
> [home]
>
> ...snip...
>
> ;internal sip extensions
> exten => 101,1,Dial(SIP/101,15)
> exten => 101,2,Voicemail(101 at home)
>
> ...snip...
>
> ;voice mail
> exten => 700,1,VoiceMailMain()
>
> ...snip...
>
> voicemail.conf
>
> [home]
> 101 => 7777,User Name,user at domain
>
> --
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