[asterisk-users] dnd not working correctly

Alyed alyed at vivoxie.com
Tue Mar 30 11:42:48 CDT 2010 

yes, that's the default location unless there's any change in
/etc/asterisk/asterisk.conf

I think it should be there, cause when it is not asterisk complains with a
message letting you know it wasn't able to find it.

>I dont have a working server to look at so i didn't know if i was even
looking in the right place.
Pls look for them in the server you are actually having the problems with
cause I can't remember that sound file being on the official's asterisk
release.

Alyed


2010/3/30 Ott Rose <sixfourimpala at hotmail.com>

>  where are those sound files kept? i looked last night in
> /var/lib/asterisk/sounds and i didn't see anything named do-not-disturb.
>
> if its supposed to be in there then thats a problem. I dont have a working
> server to look at so i didn't know if i was even looking in the right place.
>
> ------------------------------
> Date: Mon, 29 Mar 2010 23:58:43 -0600
> From: alyed at vivoxie.com
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] dnd not working correctly
>
> I'm not an Amportal expert so all I can say from:
>
> > -- Executing [*76 at from-internal:8] Playback("SIP/117-000001f6",
> "do-not-disturb&activated") in new stack
> > -- Executing [*76 at from-internal:9] Macro("SIP/117-000001f6",
> "hangupcall,") in new stack
>
> is that Asterisk is playing the "do-not-disturb&activated" file (apparently
> without errors) and then the next instruction is to hangup the call, hence
> Asterisk hangs it up.
>
> Just to be sure play this sound file independently.
>
> Sorry but other than this there's little I can do, maybe someone else has
> experience with this.
>
> Alyed
>
>
> 2010/3/29 Ott Rose <sixfourimpala at hotmail.com>
>
>
> i posted this on the freepbx site. here is the response
>
>
> "from the trace, everything is working. Check your asterisk log for file
> errors playing back the audio, could be your sound files are not installed
> or messed up."
>
>
>
> so i checked /etc/log/asterisk/full
>
> and in vi full i did /error   and  /117 (my ext) and /activate didn't
> really find anything
>
> i didn't see anything but i might be over looking it. I did grep error full
> and it returned some errors but not related to dnd as far as i can tell. is
> there some place else to look, a better way to search that file, or can
> someone tell me what i am looking for?
>
>
>
>
> ------------------------------
> Date: Fri, 26 Mar 2010 18:34:46 -0600
> From: alyed at vivoxie.com
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] dnd not working correctly
>
> Seems like an Amportal configration problem not and Asterisk issue. Maybe
> you should try in one of the FreePBX users list.
>
> Alyed
>
>
>
> 2010/3/26 Ott Rose <sixfourimpala at hotmail.com>
>
>  i have posted this question couple of times and never really got any hits
> i wasn't able to provide any debug info
>
> Connected to Asterisk 1.6.0.21 currently running on phoneserver (pid =
> 3309)
> Verbosity is at least 4
>   == Using SIP RTP TOS bits 184
>   == Using SIP RTP CoS mark 5
>   == Using SIP VRTP TOS bits 136
>   == Using SIP VRTP CoS mark 6
>   == Extension Changed 117[ext-local] new state InUse for Notify User 102
>   == Extension Changed 117[ext-local] new state InUse for Notify User 103
>   == Extension Changed 117[ext-local] new state InUse for Notify User 114
>     -- Executing [*76 at from-internal:1] Answer("SIP/117-000001f6", "") in
> new stack
>     -- Executing [*76 at from-internal:2] Wait("SIP/117-000001f6", "1") in
> new stack
>     -- Executing [*76 at from-internal:3] Macro("SIP/117-000001f6",
> "user-callerid,") in new stack
>     -- Executing [s at macro-user-callerid:1] Set("SIP/117-000001f6",
> "AMPUSER=117") in new stack
>     -- Executing [s at macro-user-callerid:2] GotoIf("SIP/117-000001f6",
> "0?report") in new stack
>     -- Executing [s at macro-user-callerid:3] ExecIf("SIP/117-000001f6",
> "1?Set(REALCALLERIDNUM=117)") in new stack
>     -- Executing [s at macro-user-callerid:4] Set("SIP/117-000001f6",
> "AMPUSER=117") in new stack
>     -- Executing [s at macro-user-callerid:5] Set("SIP/117-000001f6",
> "AMPUSERCIDNAME=My Name") in new stack
>     -- Executing [s at macro-user-callerid:6] GotoIf("SIP/117-000001f6",
> "0?report") in new stack
>     -- Executing [s at macro-user-callerid:7] Set("SIP/117-000001f6",
> "AMPUSERCID=117") in new stack
>     -- Executing [s at macro-user-callerid:8] Set("SIP/117-000001f6",
> "CALLERID(all)="My Name" <117>") in new stack
>     -- Executing [s at macro-user-callerid:9] GotoIf("SIP/117-000001f6",
> "0?continue") in new stack
>     -- Executing [s at macro-user-callerid:10] Set("SIP/117-000001f6",
> "__TTL=64") in new stack
>     -- Executing [s at macro-user-callerid:11] GotoIf("SIP/117-000001f6",
> "1?continue") in new stack
>     -- Goto (macro-user-callerid,s,18)
>     -- Executing [s at macro-user-callerid:18] NoOp("SIP/117-000001f6",
> "Using CallerID "My Name" <117>") in new stack
>     -- Executing [*76 at from-internal:4] GotoIf("SIP/117-000001f6",
> "1?activate:deactivate") in new stack
>     -- Goto (from-internal,*76,5)
>     -- Executing [*76 at from-internal:5] Set("SIP/117-000001f6",
> "DB(DND/117)=YES") in new stack
>     -- Executing [*76 at from-internal:6] Set("SIP/117-000001f6",
> "STATE=BUSY") in new stack
>     -- Executing [*76 at from-internal:7] Gosub("SIP/117-000001f6",
> "app-dnd-toggle,sstate,1") in new stack
>     -- Executing [sstate at app-dnd-toggle:1] Set("SIP/117-000001f6",
> "DEVICE_STATE(Custom:DND117)=BUSY") in new stack
>     -- Executing [sstate at app-dnd-toggle:2] Set("SIP/117-000001f6",
> "DEVICES=117") in new stack
>     -- Executing [sstate at app-dnd-toggle:3] GotoIf("SIP/117-000001f6",
> "0?return") in new stack
>   == Extension Changed 117[ext-local] new state Busy for Notify User 102
>     -- Executing [sstate at app-dnd-toggle:4] Set("SIP/117-000001f6",
> "LOOPCNT=1") in new stack
>     -- Executing [sstate at app-dnd-toggle:5] Set("SIP/117-000001f6",
> "ITER=1") in new stack
>     -- Executing [sstate at app-dnd-toggle:6] Set("SIP/117-000001f6",
> "DEVICE_STATE(Custom:DEVDND117)=BUSY") in new stack
>   == Extension Changed 117[ext-local] new state Busy for Notify User 103
>   == Extension Changed 117[ext-local] new state Busy for Notify User 114
>     -- Executing [sstate at app-dnd-toggle:7] Set("SIP/117-000001f6",
> "ITER=2") in new stack
>     -- Executing [sstate at app-dnd-toggle:8] GotoIf("SIP/117-000001f6",
> "0?begin") in new stack
>     -- Executing [sstate at app-dnd-toggle:9] Return("SIP/117-000001f6", "")
> in new stack
>     -- Executing [*76 at from-internal:8] Playback("SIP/117-000001f6",
> "do-not-disturb&activated") in new stack
>     -- Executing [*76 at from-internal:9] Macro("SIP/117-000001f6",
> "hangupcall,") in new stack
>     -- Executing [s at macro-hangupcall:1] GotoIf("SIP/117-000001f6",
> "1?skiprg") in new stack
>     -- Goto (macro-hangupcall,s,4)
>     -- Executing [s at macro-hangupcall:4] GotoIf("SIP/117-000001f6",
> "1?skipblkvm") in new stack
>     -- Goto (macro-hangupcall,s,7)
>     -- Executing [s at macro-hangupcall:7] GotoIf("SIP/117-000001f6",
> "1?theend") in new stack
>     -- Goto (macro-hangupcall,s,9)
>     -- Executing [s at macro-hangupcall:9] Hangup("SIP/117-000001f6", "") in
> new stack
>   == Spawn extension (macro-hangupcall, s, 9) exited non-zero on
> 'SIP/117-000001f6' in macro 'hangupcall'
>   == Spawn extension (from-internal, *76, 9) exited non-zero on
> 'SIP/117-000001f6'
>     -- Executing [h at from-internal:1] Macro("SIP/117-000001f6",
> "hangupcall") in new stack
>     -- Executing [s at macro-hangupcall:1] GotoIf("SIP/117-000001f6",
> "1?skiprg") in new stack
>     -- Goto (macro-hangupcall,s,4)
>     -- Executing [s at macro-hangupcall:4] GotoIf("SIP/117-000001f6",
> "1?skipblkvm") in new stack
>     -- Goto (macro-hangupcall,s,7)
>     -- Executing [s at macro-hangupcall:7] GotoIf("SIP/117-000001f6",
> "1?theend") in new stack
>     -- Goto (macro-hangupcall,s,9)
>     -- Executing [s at macro-hangupcall:9] Hangup("SIP/117-000001f6", "") in
> new stack
>   == Spawn extension (macro-hangupcall, s, 9) exited non-zero on
> 'SIP/117-000001f6' in macro 'hangupcall'
>   == Spawn extension (from-internal, h, 1) exited non-zero on
> 'SIP/117-000001f6'
> phoneserver*CLI>
>
>
> when i dial *76 the phone hangs up after one sec. i do not hear dnd
> activated or anything. The light on the phone doesn't come on and the screen
> doesn't say dnd. I have Aastra 57i.
>
>
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