[asterisk-users] "Failed to play transfer sound! " during attended transfer

Fri Mar 26 01:59:59 CDT 2010

Dear sir,

Thanks for your reply.

our memory size is 4GB.
concurrent calls no : 30.
Our memory condition is below :

Cpu(s):  0.3%us,  0.7%sy,  0.0%ni, 98.5%id,  0.0%wa,  0.1%hi,  0.3%si,
0.0%st
Mem:   4147888k total,  3986540k used,   161348k free,    76852k buffers
Swap:  2031608k total,       56k used,  2031552k free,  3170396k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
23160 root      15   0  440m 415m 5688 S  4.3 10.3 398:13.93 asterisk

Our disk space condition is below:
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/VolGroup00-LogVol00
                      901G  245G  610G  29% /
/dev/sda1              99M   18M   77M  19% /boot
tmpfs                 2.0G     0  2.0G   0% /dev/shm

We are eagerly waiting for your solution.

Thanks in advance.

Nahar

On Fri, Mar 26, 2010 at 2:32 PM, Alyed <alyed at vivoxie.com> wrote:

> If you didn't have this problem before I'll check up for any changes lately
> (i suppose you have done so, but ask this just to be safe)
> I see you have lots of agents and also lots of hard disk space, so I guess
> disk space is not an issue. Please check it anyway.
>
> how many concurrent calls you have? 2 GB in RAM seems little against 600
> registered agents.
>
> Alyed
>
>
> 2010/3/25 kamrun nahar bina <bina187 at gmail.com>
>
>> Dear sir,
>>
>> We have been using asterisk for 4 years. Now we have got problems which
>> occurs during the attended transfer.
>> But we are not always getting this problem. Sometimes it happens. But now
>> we cannot understand why this is happening?
>>
>> problem is:"Failed to play transfer sound! "
>>
>> The log of asterisk is as like as followings:
>>
>> [Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Invalid SIP message -
>> rejected , no callid, len 366
>>
>>
>> [Mar 25 17:58:40] DEBUG[13617] audiohook.c: Write factory 0x1bfa000c was
>> pretty quick last time, waiting for them.
>> [Mar 25 17:58:40] DEBUG[13579] audiohook.c: Read factory 0x1bd61fe0 was
>> pretty quick last time, waiting for them.
>>
>>
>> [Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Setting SIP_ALREADYGONE on
>> dialog 5bd1acee539e699b4f5e79c94a348361 at 113.34.235.8
>>
>> [Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Received bye, issuing owner
>> hangup
>> [Mar 25 17:58:40] DEBUG[13617] audiohook.c: Write factory 0x1bfa000c was
>> pretty quick last time, waiting for them.
>> [Mar 25 17:58:40] WARNING[13591] res_features.c: Failed to play transfer
>>
>>
>> sound!
>>
>> Our system is as like as:
>> The number of User agent is: 1650
>> The number of Actual registered user agent is: 600
>>
>> Our System configuration is :
>> IBM X3550
>> CPU: Intel(R) Xeon(R) CPU X5460 @ 3.16GHz
>>
>>
>> Memory: 2GB
>> HDD: 3.5 SATA 1TB x 2
>> version of asterisk: 1.4.23.1
>>
>> Asterisk and the User-Agent is connected through the Internet.
>>
>>
>> ......And Is there any solution to solve this problem? We have investigated in several places but we cannot find out the reason?
>> We need this solution very urgently. We are eagerly waiting for reply.
>>
>> Thanks in advance
>>
>>
>> Nahar
>>
>>
>> --
>> _____________________________________________________________________
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>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>               http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
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