[asterisk-users] configure the sound for inbound calls

[salaheddine elharit]

Hello All,

I do have asterisk installed for a call centre with aheeva application  and
i would like to know how to configure the sound for the inbound calls and if
there is any possibility for agent to receive a file with the phone number
and name of clients: For your information there is no problem related to the
outbound call

An help would be appreciated

Kind Regards

Salah.
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