[asterisk-users] Voicemail, Asterisk and Grandstream BT200

[Alyed]

you are right, under [channels] is where it's supposed to be my mistake, i
guess i was thinking in sip.conf  :)

>However, the following doubt arises to me: it would also have had this
>problem for some originating call from a telephone that is not a cell
>phone?

yes, and this can be a really serious problem if you don't fix it. So don't
forget to include this parameters from now on. I have played with them and
found setting busycount=5 is not very efficent, so leave it to 3 or 4 at
most.

Good to hear your problem is solved.

Alyed


2010/3/22 Daniel Bareiro <daniel-listas at gmx.net>

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> Hi, Alyed.
>
> On Mon, 22 Mar 2010, Alyed wrote:
>
> >> I was with the following situation: if I call from a cell phone, my
> >> Asterisk take the call, it presents to the caller the possibility to
> >> dialing an extension number and, in case of not doing it, it
> >> transfers this call to a specific extension.
> >>
> >> Then, if in this extension nobody takes the call, the service of
> >> voicemail is triggered so that the caller leaves its message from the
> >> cell phone. But if it hangs after to let the message without have
> >> pressed previously the pound key, the channel is taken and no longer
> >> any other call enters the PBX from the PSTN. This does not happen if
> >> the caller presses the pound key after to have left his message.
> >>
> >> As I have a box at which the cable arrives from the PSTN in which
> >> there are two ports of derivation and in one of them it leaves the
> >> cable for the Asterisk PBX (connected only then), after to have
> >> detected this problem I tried connecting in the other port an analog
> >> telephone and, indeed, it did not have tone as if never it had been
> >> hung. In addition this was confirmed because the MWI light never
> >> blinked on the telephone.
> >>
> >> After restarting the Asterisk server, yes the MWI light blinks and in
> >> addition I could corob the time in which the channel was "taken"
> >> seeing that the message lasted more than nine minutes.
> >>
> >> To what this problem can be due? It has to do the call is made
> >> specifically from cell phone through the PSTN (because if I leave a
> >> message hanging directly without pressing the pound key from an local
> >> extension, this does not happen)? There is some form to avoid it?
>
> > Make sure you have
> > busydetect=yes
> > busycount=3
> >
> > somewhere below your [general] context in chan_dahdi.conf (or
> > zapata.conf depending on your asterisk version) and restart the the
> > service.
> >
> > This should be enoough to do the magic.
>
> It didn't have configured these two parameters so I added now them but
> in the [channels] context since I don't have a [general] context (It
> does not sound to me that in the file by default generated by Asterisk
> there would not be it either, although I can be mistaken).
>
> Beyond that, with these two parameters, I no longer have the problem
> mentioned before. Thanks!
>
> However, the following doubt arises to me: it would also have had this
> problem for some originating call from a telephone that is not a cell
> phone?
>
> Thanks for your reply.
>
> Regards,
> Daniel
>
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