[asterisk-users] Voicemail, Asterisk and Grandstream BT200

[Alyed]

Make sure you have
busydetect=yes
busycount=3

somewhere below your [general] context in chan_dahdi.conf (or zapata.conf
depending on your asterisk version) and restart the the service.

This should be enoough to do the magic.

Alyed


2010/3/21 Daniel Bareiro <daniel-listas at gmx.net>

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> Hi, Gordon.
>
> On Sun, 21 Mar 2010, Gordon Henderson wrote:
>
> >> I'm testing with a Grandstream BT200 telephone and, according to I
> >> read, it has a LED that blinks if for that extension messages were
> >> left.
> >>
> >> In "Voice Mail UserID", under the "ACCOUNT" tab, I put *100 that is
> >> the extension in which my Asterisk answer the voicemail service and
> >> if then I press MESSAGE button, the telephone communicates with
> >> Asterisk and, after to introduce the password, it indicates to me
> >> that I have messages. But the luminous indicator does not work.
> >>
> >> It is necessary to configure something special for this? It can be
> >> that it doesn't work because there is to introduce one password
> >> previously?
>
> > There's another setting in the phone you need to set "SUBSCRIBE for
> > MWI".
>
> Yes. I was needing to indicate the use of MWI of the side of the
> configuration of the telephone. I selected the "SUBSCRIBES for MWI"
> checkbox.
>
> > And make-sure the mailbox number is listed in the sip.conf entry for
> > that phone.
>
> According to which I was reading, the MWI notifications become by the
> option "mailbox=" in the configuration of the extension. For this
> extension, the 104, had "mailbox=104" but still with MWI enabled option,
> it was not working. After to think enough on this subject, I have
> noticed that instead of 104 I had to put 104 at voicemail since "voicemail"
> it was context that I'm using in voicemail.conf.
>
> With this already was working.
>
> However, beyond this, I was with the following situation: if I call from
> a cell phone, my Asterisk take the call, it presents to the caller the
> possibility to dialing an extension number and, in case of not doing it,
> it transfers this call to a specific extension.
>
> Then, if in this extension nobody takes the call, the service of
> voicemail is triggered so that the caller leaves its message from the
> cell phone. But if it hangs after to let the message without have
> pressed previously the pound key, the channel is taken and no longer any
> other call enters the PBX from the PSTN. This does not happen if the
> caller presses the pound key after to have left his message.
>
> As I have a box at which the cable arrives from the PSTN in which there
> are two ports of derivation and in one of them it leaves the cable for
> the Asterisk PBX (connected only then), after to have detected this
> problem I tried connecting in the other port an analog telephone and,
> indeed, it did not have tone as if never it had been hung. In addition
> this was confirmed because the MWI light never blinked on the telephone.
>
> After restarting the Asterisk server, yes the MWI light blinks and in
> addition I could corob the time in which the channel was "taken" seeing
> that the message lasted more than nine minutes.
>
> To what this problem can be due? It has to do the call is made
> specifically from cell phone through the PSTN (because if I leave a
> message hanging directly without pressing the pound key from an local
> extension, this does not happen)? There is some form to avoid it?
>
> Thanks for your reply!
>
> Regards,
> Daniel
>
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