> PBX*CLI> sip show subscriptions > Peer User Call ID Extension Last state > Type Mailbox > 192.168.13.114 222 3c26707958d 223 at default Idle > dialog-info+xml <none> > 1 active SIP subscription > The phone is behind natted router on a private IP, the PBX is on a public IP; could this private IP in the subscriptions be the problem? John