[asterisk-users] Problem with extensions in IVR and queues

Wed Jun 30 14:50:00 CDT 2010

This is the CLI output, the dialplan is the one that the Elastix creates when somebody sets the followme... I don't know what part you want I post here...
Thanks,

    -- Executing [4010 at from-internal:1] GotoIf("SIP/9050-001185aa", "0?ext-local|4010|1") in new stack
    -- Executing [4010 at from-internal:2] Macro("SIP/9050-001185aa", "user-callerid|") in new stack
    -- Executing [s at macro-user-callerid:1] Set("SIP/9050-001185aa", "AMPUSER=9050") in new stack
    -- Executing [s at macro-user-callerid:2] GotoIf("SIP/9050-001185aa", "0?report") in new stack
    -- Executing [s at macro-user-callerid:3] ExecIf("SIP/9050-001185aa", "1|Set|REALCALLERIDNUM=9050") in new stack
    -- Executing [s at macro-user-callerid:4] Set("SIP/9050-001185aa", "AMPUSER=9050") in new stack
    -- Executing [s at macro-user-callerid:5] Set("SIP/9050-001185aa", "AMPUSERCIDNAME=CALLPBX") in new stack
    -- Executing [s at macro-user-callerid:6] GotoIf("SIP/9050-001185aa", "0?report") in new stack
    -- Executing [s at macro-user-callerid:7] Set("SIP/9050-001185aa", "AMPUSERCID=9050") in new stack
    -- Executing [s at macro-user-callerid:8] Set("SIP/9050-001185aa", "CALLERID(all)="CALLPBX" <9050>") in new stack
    -- Executing [s at macro-user-callerid:9] ExecIf("SIP/9050-001185aa", "0|Set|CHANNEL(language)=") in new stack
    -- Executing [s at macro-user-callerid:10] GotoIf("SIP/9050-001185aa", "0?continue") in new stack
    -- Executing [s at macro-user-callerid:11] Set("SIP/9050-001185aa", "__TTL=64") in new stack
    -- Executing [s at macro-user-callerid:12] GotoIf("SIP/9050-001185aa", "1?continue") in new stack
    -- Goto (macro-user-callerid,s,19)
    -- Executing [s at macro-user-callerid:19] NoOp("SIP/9050-001185aa", "Using CallerID "CALLPBX" <9050>") in new stack
    -- Executing [4010 at from-internal:3] GotoIf("SIP/9050-001185aa", "1?skipdb") in new stack
    -- Goto (from-internal,4010,5)
    -- Executing [4010 at from-internal:5] Set("SIP/9050-001185aa", "__NODEST=") in new stack
    -- Executing [4010 at from-internal:6] Set("SIP/9050-001185aa", "__BLKVM_OVERRIDE=BLKVM/4010/SIP/9050-001185aa") in new stack
    -- Executing [4010 at from-internal:7] Set("SIP/9050-001185aa", "__BLKVM_BASE=4010") in new stack
    -- Executing [4010 at from-internal:8] Set("SIP/9050-001185aa", "DB(BLKVM/4010/SIP/9050-001185aa)=TRUE") in new stack
    -- Executing [4010 at from-internal:9] Set("SIP/9050-001185aa", "RRNODEST=") in new stack
    -- Executing [4010 at from-internal:10] Set("SIP/9050-001185aa", "__NODEST=4010") in new stack
    -- Executing [4010 at from-internal:11] Set("SIP/9050-001185aa", "RecordMethod=Group") in new stack
    -- Executing [4010 at from-internal:12] Macro("SIP/9050-001185aa", "record-enable|4010|Group") in new stack
    -- Executing [s at macro-record-enable:1] GotoIf("SIP/9050-001185aa", "1?check") in new stack
    -- Goto (macro-record-enable,s,4)
    -- Executing [s at macro-record-enable:4] AGI("SIP/9050-001185aa", "recordingcheck|20100630-154030|1277926830.37214") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
    -- AGI Script recordingcheck completed, returning 0
    -- Executing [s at macro-record-enable:5] MacroExit("SIP/9050-001185aa", "") in new stack
    -- Executing [4010 at from-internal:13] Set("SIP/9050-001185aa", "RingGroupMethod=ringallv2") in new stack
    -- Executing [4010 at from-internal:14] Set("SIP/9050-001185aa", "_FMGRP=4010") in new stack
    -- Executing [4010 at from-internal:15] GotoIf("SIP/9050-001185aa", "0?doconfirm") in new stack
    -- Executing [4010 at from-internal:16] Macro("SIP/9050-001185aa", "dial|20|tr|4010") in new stack
    -- Executing [s at macro-dial:1] GotoIf("SIP/9050-001185aa", "1?dial") in new stack
    -- Goto (macro-dial,s,3)
    -- Executing [s at macro-dial:3] AGI("SIP/9050-001185aa", "dialparties.agi") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
  dialparties.agi: Starting New Dialparties.agi
  == Parsing '/etc/asterisk/manager.conf': Found
  == Parsing '/etc/asterisk/manager_additional.conf': Found
  == Parsing '/etc/asterisk/manager_custom.conf': Found
  == Manager 'admin' logged on from 127.0.0.1
  dialparties.agi: Caller ID name is 'CALLPBX' number is '9050'
  dialparties.agi: USE_CONFIRMATION:  'FALSE'
  dialparties.agi: RINGGROUP_INDEX:   ''
  dialparties.agi: Methodology of ring is  'ringallv2'
    --  dialparties.agi: Added extension 4010 to extension map
       >  dialparties.agi: got fmgrp_prering: 2, fmgrp_grptime: 20
       >  dialparties.agi: fmgrp_totalprering: 22
       >  dialparties.agi: found extension in pre-ring and array
       >  dialparties.agi: ringallv2 ring times: REALPRERING: 22, PRERING: 2
    --  dialparties.agi: Extension 4010 cf is disabled
    --  dialparties.agi: Extension 4010 do not disturb is disabled
       >  dialparties.agi: extnum 4010 has:  cw: 0; hascfb: 0 [] hascfu: 0 []
  dialparties.agi: ExtensionState: 4
  dialparties.agi: Extension 4010 has ExtensionState: 4
    --  dialparties.agi: Checking CW and CFB status for extension 4010
    --  dialparties.agi: dbset CALLTRACE/4010 to 9050
    --  dialparties.agi: Filtered ARG3: 4010
       >  dialparties.agi: NODEST: 4010 adding M(auto-blkvm) to dialopts: trM(auto-blkvm)
       >  dialparties.agi: NODEST: 4010 blkvm enabled macro already in dialopts: trM(auto-blkvm)
  == Manager 'admin' logged off from 127.0.0.1
    -- AGI Script dialparties.agi completed, returning 0
    -- Executing [s at macro-dial:7] Dial("SIP/9050-001185aa", "SIP/4010|22|trM(auto-blkvm)") in new stack
Really destroying SIP dialog '1544c4ea374acd44596154e42c84825b at 127.0.0.1' Method: INVITE
  == Everyone is busy/congested at this time (1:0/0/1)
    -- Executing [s at macro-dial:8] Set("SIP/9050-001185aa", "DIALSTATUS=CHANUNAVAIL") in new stack
    -- Executing [s at macro-dial:9] GosubIf("SIP/9050-001185aa", "0?CHANUNAVAIL|1") in new stack
    -- Executing [4010 at from-internal:17] Goto("SIP/9050-001185aa", "nextstep") in new stack
    -- Goto (from-internal,4010,19)
    -- Executing [4010 at from-internal:19] Set("SIP/9050-001185aa", "RingGroupMethod=") in new stack
    -- Executing [4010 at from-internal:20] GotoIf("SIP/9050-001185aa", "0?nodest") in new stack
    -- Executing [4010 at from-internal:21] Set("SIP/9050-001185aa", "__NODEST=") in new stack
    -- Executing [4010 at from-internal:22] DBdel("SIP/9050-001185aa", "BLKVM/4010/SIP/9050-001185aa") in new stack
    -- DBdel: family=BLKVM, key=4010/SIP/9050-001185aa
    -- Executing [4010 at from-internal:23] Goto("SIP/9050-001185aa", "ivr-3|s|1") in new stack
    -- Goto (ivr-3,s,1)
    -- Executing [s at ivr-3:1] Set("SIP/9050-001185aa", "MSG=custom/CALL-English") in new stack
    -- Executing [s at ivr-3:2] Set("SIP/9050-001185aa", "LOOPCOUNT=0") in new stack
    -- Executing [s at ivr-3:3] Set("SIP/9050-001185aa", "__DIR-CONTEXT=default") in new stack
    -- Executing [s at ivr-3:4] Set("SIP/9050-001185aa", "_IVR_CONTEXT_ivr-3=") in new stack
    -- Executing [s at ivr-3:5] Set("SIP/9050-001185aa", "_IVR_CONTEXT=ivr-3") in new stack
    -- Executing [s at ivr-3:6] GotoIf("SIP/9050-001185aa", "0?begin") in new stack
    -- Executing [s at ivr-3:7] Answer("SIP/9050-001185aa", "") in new stack
    -- Executing [s at ivr-3:8] Wait("SIP/9050-001185aa", "1") in new stack
    -- Executing [s at ivr-3:9] Set("SIP/9050-001185aa", "TIMEOUT(digit)=3") in new stack
    -- Digit timeout set to 3
    -- Executing [s at ivr-3:10] Set("SIP/9050-001185aa", "TIMEOUT(response)=10") in new stack
    -- Response timeout set to 10
    -- Executing [s at ivr-3:11] Set("SIP/9050-001185aa", "__IVR_RETVM=") in new stack
    -- Executing [s at ivr-3:12] ExecIf("SIP/9050-001185aa", "1|Background|custom/CALL-English") in new stack
    -- <SIP/9050-001185aa> Playing 'custom/CALL-English' (language 'en')
Really destroying SIP dialog '48d34342645adfa70265fa8e5291c266 at XXX.XXX.XXX.XXX' Method: OPTIONS
Really destroying SIP dialog '200bf37a463ff4bb5673ba4720cec6c1 at XXX.XXX.XXX.XXX' Method: OPTIONS
Really destroying SIP dialog '24d9c31a44a206f216d2c142338fbf36 at XXX.XXX.XXX.XXX' Method: NOTIFY
    -- Got SIP response 603 "Declined (no dialog)" back from YYY.YYY.YYY.YYY
Really destroying SIP dialog '42debf4b37838b98708590dc6e42548c at XXX.XXX.XXX.XXX' Method: NOTIFY
    -- Executing [s at ivr-3:13] WaitExten("SIP/9050-001185aa", "|") in new stack
  == Spawn extension (ivr-3, s, 13) exited non-zero on 'SIP/9050-001185aa'
    -- Executing [h at ivr-3:1] Hangup("SIP/9050-001185aa", "") in new stack
  == Spawn extension (ivr-3, h, 1) exited non-zero on 'SIP/9050-001185aa'

Anahi Ludueña

From: danny at debsinc.com
To: asterisk-users at lists.digium.com
Date: Wed, 30 Jun 2010 14:08:19 -0500
Subject: Re: [asterisk-users] Problem with extensions in IVR and queues

Can you post the dialplan section and CLI
output from one of these calls?

From:
asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Anahi Ludueña

Sent: Wednesday, June 30, 2010
2:05 PM

To:
asterisk-users at lists.digium.com

Subject: Re: [asterisk-users]
Problem with extensions in IVR and queues

Thanks Danny, but I don't know
what I should do to fix it...

Could you help me?

Anahi
Ludueña

From: danny at debsinc.com

To: asterisk-users at lists.digium.com

Date: Wed, 30 Jun 2010 10:33:31 -0500

Subject: Re: [asterisk-users] Problem with extensions in IVR and queues

Sounds like you are getting a “dial
without bridge” – asterisk dials x and make the connection, but because the
bridge doesn’t happen for what ever reason, the call disconnects like no one
ever answered.

From:
asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Anahi Ludueña

Sent: Wednesday, June 30, 2010
10:29 AM

To:
asterisk-users at lists.digium.com

Subject: [asterisk-users] Problem
with extensions in IVR and queues

Hi people, 

we have some extensions which are included in the IVRs and/or queues.
Everything works fine, but the calls done from these extensions are hang up
after 30 o 35 seconds. If they are not included in the IVR or queues, the calls
are performed well.

Do you know if there is something else to set?

Thanks,

Anahi
Ludueña

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