[asterisk-users] Asterisk distribution for a Call Center

Alejandro Cabrera Obed aco1967 at gmail.com
Tue Jun 22 13:21:18 CDT 2010


Dear all, I need to build a PBX based on Asterisk for a call center. I
have worked with raw Asterisk but it's hard to work for big
implementations think.

Also I have worked with Trixbox CE for a small bussines and it was
prette good, but I have not have many features like ACD. I know there
is another  version called Trixbox PRO -specially Call Center edition-
that's not free but has got more features like ACD and billing.

I've heart about AsteriskNow and I know it's free.

What distribution/version do you recommend to me in order to implement
a call center and taking into account I'm not an expert in programming
from Asterisk CLI ???

Thanks a lot

Alejandro



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