[asterisk-users] How to tell if a dropped call is my fault
dotnetdub
dotnetdub at gmail.com
Mon Jun 21 13:08:55 CDT 2010
On Monday, June 21, 2010, Douglas Mortensen <doug at impalanetworks.com> wrote:
> I just had a user report that they called out to someone on a cell phone this morning, and after a short conversation, the call was dropped/lost. The person on the cell phone says that this is very rare.
Snip
I really would suspect the cell phone.
/611-b7b9ae38' in macro 'dialout-trunk'
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: == Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'SIP/611-b7b9ae38'
>
> My experience is that with most programs, if they exit with a non-zero status, that means that there was some kind of error. If that is the case, I cannot tell what that would have been, based on the log.
>
> As far a the log/verbose level is concerned, asterisk was started as /usr/sbin/asterisk -vvvg
>
> Here's the complete asterisk/full as it pertains to the given time period. I do think that there are a few lines below that are relating to a different call, which we're not concerned with.
>
> [Jun 21 08:53:28] VERBOSE[22157] logger.c: Extension Changed 611[ext-local] new state InUse for Notify User 610
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [5053203372 at from-internal-NTC-custom:1] Macro("SIP/611-b7b9ae38", "user-callerid|SKIPTTL|") in new stack
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:1] Set("SIP/611-b7b9ae38", "AMPUSER=611") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:2] GotoIf("SIP/611-b7b9ae38", "0?report") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:3] ExecIf("SIP/611-b7b9ae38", "1|Set|REALCALLERIDNUM=611") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:4] Set("SIP/611-b7b9ae38", "AMPUSER=611") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:5] Set("SIP/611-b7b9ae38", "AMPUSERCIDNAME=Kurt") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:6] GotoIf("SIP/611-b7b9ae38", "0?report") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:7] Set("SIP/611-b7b9ae38", "AMPUSERCID=611") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:8] Set("SIP/611-b7b9ae38", "CALLERID(all)="Kurt" <611>") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:9] Set("SIP/611-b7b9ae38", "REALCALLERIDNUM=611") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:10] ExecIf("SIP/611-b7b9ae38", "0|Set|CHANNEL(language)=") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:11] GotoIf("SIP/611-b7b9ae38", "1?continue") in new stack
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Goto (macro-user-callerid,s,20)
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-user-callerid:20] NoOp("SIP/611-b7b9ae38", "Using CallerID "Kurt" <611>") in new stack
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: Noop
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [5053203372 at from-internal-NTC-custom:2] Set("SIP/611-b7b9ae38", "_NODEST=") in new stack
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [5053203372 at from-internal-NTC-custom:3] Macro("SIP/611-b7b9ae38", "record-enable|611|OUT|") in new stack
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-record-enable:1] GotoIf("SIP/611-b7b9ae38", "1?check") in new stack
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Goto (macro-record-enable,s,4)
> [Jun 21 08:53:28] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Executing [s at macro-record-enable:4] AGI("SIP/611-b7b9ae38", "recordingcheck|20100621-085328|1277132008.6419") in new stack
> [Jun 21 08:53:28] VERBOSE[21559] logger.c: -- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: recordingcheck|20100621-085328|1277132008.6419: Outbound recording not enabled
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- AGI Script recordingcheck completed, returning 0
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: AGI
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-record-enable:5] MacroExit("SIP/611-b7b9ae38", "") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [5053203372 at from-internal-NTC-custom:4] Macro("SIP/611-b7b9ae38", "dialout-trunk|2|5053203372||") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:1] Set("SIP/611-b7b9ae38", "DIAL_TRUNK=2") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] DEBUG[21559] func_db.c: DB: AMPUSER/611/pinless not found in database.
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:2] GosubIf("SIP/611-b7b9ae38", "0?sub-pincheck|s|1") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GosubIf
> [Jun 21 08:53:29] DEBUG[21559] func_db.c: DB: AMPUSER/611/pinless not found in database.
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:3] GotoIf("SIP/611-b7b9ae38", "0?disabletrunk|1") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:4] Set("SIP/611-b7b9ae38", "DIAL_NUMBER=5053203372") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:5] Set("SIP/611-b7b9ae38", "DIAL_TRUNK_OPTIONS=tr") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:6] Set("SIP/611-b7b9ae38", "OUTBOUND_GROUP=OUT_2") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:7] GotoIf("SIP/611-b7b9ae38", "1?nomax") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Goto (macro-dialout-trunk,s,9)
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:9] GotoIf("SIP/611-b7b9ae38", "0?skipoutcid") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:10] Set("SIP/611-b7b9ae38", "DIAL_TRUNK_OPTIONS=") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:11] Macro("SIP/611-b7b9ae38", "outbound-callerid|2") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:1] ExecIf("SIP/611-b7b9ae38", "0|SetCallerPres|") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:2] ExecIf("SIP/611-b7b9ae38", "0|Set|REALCALLERIDNUM=611") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:3] GotoIf("SIP/611-b7b9ae38", "1?normcid") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Goto (macro-outbound-callerid,s,6)
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:6] Set("SIP/611-b7b9ae38", "USEROUTCID=<5053251685>") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] DEBUG[21559] func_db.c: DB: DEVICE/611/emergency_cid not found in database.
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:7] Set("SIP/611-b7b9ae38", "EMERGENCYCID=") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:8] Set("SIP/611-b7b9ae38", "TRUNKOUTCID=") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:9] GotoIf("SIP/611-b7b9ae38", "1?trunkcid") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Goto (macro-outbound-callerid,s,12)
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:12] ExecIf("SIP/611-b7b9ae38", "0|Set|CALLERID(all)=") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:13] ExecIf("SIP/611-b7b9ae38", "1|Set|CALLERID(all)=<5053251685>") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Last app: Set|CALLERID(all)=<5053251685>
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-outbound-callerid:14] ExecIf("SIP/611-b7b9ae38", "0|SetCallerPres|prohib_passed_screen") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Macro
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:12] ExecIf("SIP/611-b7b9ae38", "1|AGI|fixlocalprefix") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: == fixlocalprefix: Dialpattern 1+NXXNXXXXXX matched. 5053203372 -> 15053203372
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- AGI Script fixlocalprefix completed, returning 0
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Last app: AGI|fixlocalprefix
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:13] Set("SIP/611-b7b9ae38", "OUTNUM=15053203372") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:14] Set("SIP/611-b7b9ae38", "custom=ZAP/g1") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Set
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:15] ExecIf("SIP/611-b7b9ae38", "0|Set|DIAL_TRUNK_OPTIONS=M(setmusic^)") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: ExecIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:16] Macro("SIP/611-b7b9ae38", "dialout-trunk-predial-hook|") in new stack
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk-predial-hook:1] MacroExit("SIP/611-b7b9ae38", "") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: Macro
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:17] GotoIf("SIP/611-b7b9ae38", "0?bypass|1") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:18] GotoIf("SIP/611-b7b9ae38", "0?customtrunk") in new stack
> [Jun 21 08:53:29] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Executing [s at macro-dialout-trunk:19] Dial("SIP/611-b7b9ae38", "ZAP/g1/15053203372|300|") in new stack
> [Jun 21 08:53:29] DEBUG[21559] chan_zap.c: Dialing '15053203372'
> [Jun 21 08:53:29] DEBUG[21559] chan_zap.c: Deferring dialing...
> [Jun 21 08:53:29] VERBOSE[21559] logger.c: -- Called g1/15053203372
> [Jun 21 08:53:29] DEBUG[21559] chan_zap.c: Sent deferred digit string: T15053203372w
> [Jun 21 08:53:32] VERBOSE[21559] logger.c: -- Zap/25-1 answered SIP/611-b7b9ae38
> [Jun 21 08:53:42] VERBOSE[21484] logger.c: -- Executing [s at ivr-14:13] WaitExten("Zap/1-1", "|") in new stack
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Hungup 'Zap/25-1'
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: == Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'SIP/611-b7b9ae38' in macro 'dialout-trunk'
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: == Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'SIP/611-b7b9ae38'
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Executing [h at macro-dialout-trunk:1] Macro("SIP/611-b7b9ae38", "hangupcall|") in new stack
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Executing [s at macro-hangupcall:1] ResetCDR("SIP/611-b7b9ae38", "vw") in new stack
> [Jun 21 08:53:56] DEBUG[21559] app_macro.c: Executed application: ResetCDR
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Executing [s at macro-hangupcall:2] NoCDR("SIP/611-b7b9ae38", "") in new stack
> [Jun 21 08:53:56] DEBUG[21559] app_macro.c: Executed application: NoCDR
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Executing [s at macro-hangupcall:3] GotoIf("SIP/611-b7b9ae38", "1?skiprg") in new stack
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Goto (macro-hangupcall,s,6)
> [Jun 21 08:53:56] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Executing [s at macro-hangupcall:6] GotoIf("SIP/611-b7b9ae38", "1?skipblkvm") in new stack
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Goto (macro-hangupcall,s,9)
> [Jun 21 08:53:56] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Executing [s at macro-hangupcall:9] GotoIf("SIP/611-b7b9ae38", "1?theend") in new stack
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Goto (macro-hangupcall,s,11)
> [Jun 21 08:53:56] DEBUG[21559] app_macro.c: Executed application: GotoIf
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: -- Executing [s at macro-hangupcall:11] Hangup("SIP/611-b7b9ae38", "") in new stack
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: == Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/611-b7b9ae38' in macro 'hangupcall'
> [Jun 21 08:53:56] VERBOSE[21559] logger.c: == Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/611-b7b9ae38'
> [Jun 21 08:53:56] VERBOSE[22157] logger.c: Extension Changed 611[ext-local] new state Idle for Notify User 610
>
>
> I appreciate your help and any suggestions on this.
>
> Thanks,
> -
> Doug Mortensen
> Network Consultant
> Impala Networks Inc
> CCNA, MCP, Security+, A+
> Linux+, Network+, Server+
> .
> www.impalanetworks.com
> P: (505) 327-7300
> F: (505) 327-7545
>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
> http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> <http://lists.digium.com/mailman/listinfo/asterisk-users>
More information about the asterisk-users
mailing list