[asterisk-users] Why asterisk down when inet server down?

[sean darcy]

On 06/18/2010 12:57 PM, Tim Nelson wrote:
> ----- "sean darcy"<seandarcy2 at gmail.com>  wrote:
>> We have a 10.10.0.0 internal network. The asterisk server -
>> 10.10.10.180
>> - has a PRI connection to a T-1. Another server is the router to the
>> internet. All phones in the office and the workstations are on the
>> network.
>>
>> Most of the internal phones are aastra 9133i's. Here the network
>> config
>> from a phone:
>>
>> Network Settings
>>
>>      Basic Network Settings
>>      DHCP                         [ ] Enabled
>>      IP Address                   10.10.10.44_________
>>      Subnet Mask                  255.255.255.0_______
>>      Gateway                      10.10.10.180________
>>      Primary DNS                  10.10.10.180________
>>      Secondary DNS                0.0.0.0_____________
>>
>> If the network server is down, the phones go out of service. From a
>> workstation I can still ssh into the asterisk server. But for some
>> reason the phones don't work. I can console dial out from the server.
>>
>> The asterisk server doesn't need the internet for connectivity.
>>
>> Why do the internal phones go down?
>>
>
> Are your network settings correct or is that a typo?
>
> "We have a 10.10.0.0 internal network. The asterisk server - 10.10.10.180"
>
> ...which tells me your mask should probably be 255.255.0.0.
>
> BUT, in the phone config, you have the mask as 255.255.255.0.
>
> This might not tbe cause and 'be-all end-all' of your issues, but it's worth some attention.
>
> --Tim
>
>
Yes, it is a typo. The network is 10.10.10.0/255.255.255.0.

sean