[asterisk-users] Unable to pickup an extension
Philipp von Klitzing
klitzing at pool.informatik.rwth-aachen.de
Thu Jun 17 15:14:32 CDT 2010
Hi!
> exten => **XX
>
> --> This is a local extension, a certain phone which is monitored with
> BLF-lights. So if I press the button I want the phone call that made this
> phone ring, not another phone.
This is NOT a local extension: It is a special local PICKUP extension
(you even named it "[example-pickup]"). So, in order to pickup an inbound
call that has been placed to ...67 you need to dial **67.
Small note for SNOM phones: Those can be configured to prefix a monitored
extions (67) with f.e. "**" so that the phone dials **67 when pressing a
blinking BLF button.
> exten => 1234567,n,Set(_PICKUPMARK=${EXTEN:5})
>
> --> If I set the PICKUPMARK-variable the same as the DID that is called,
> how can I know which DID that is set in the context [example-pickup] ??
> My phone, who tries to do the pickup, creates a new channel, and the
> PICKUPMARK-channel variable is of course not inherited to this newly
> created channel...
I am not sure I got your question, but the phone the does the pickup does
not need to worry about inheritance of the PICKUPMARK variable - it
_sets_ that variable itself (see code for **XX) and then ask Asterisk to
search for a corresponding chanel with that value that is currently in
RINGING state.
The variable inheritance only matters for the device that is being
called, in this case "IPphone-1", because that is the phone that you want
to relieve of its inbound caller.
In general: PICKUPMARK is for "directed pickup" where you know exactly
which call you want. Look at *8 undirected pickup (and pickup groups) if
you just want to "catch whatever just started calling me".
Philipp
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