[asterisk-users] IVR extension dialing error

Danny Nicholas danny at debsinc.com
Thu Jun 17 12:15:59 CDT 2010


According to this link
http://www.smallnetbuilder.com/content/view/30469/82/1/2/

You probably want to make 80 be 120. This is a millisecond delay value, so
the 500 value is a "give it up" proposition; 200 might be doable for your
outliers.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Alejandro
Cabrera Obed
Sent: Thursday, June 17, 2010 12:08 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR extension dialing error

OK, now I understand..but just one more question...In the DTMF
settings tab from the GSM gateway manager I have this line:

Mobile DTMF debounce: 80 (range: 40 ~ 500, default: 80 ) step: 10ms

What does this setting really mean and do I have to modify the current value
???

Final thanks :)

2010/6/17 Zeeshan Zakaria <zishanov at gmail.com>:
> I once setup a callback system for someone and we had these DTMF issues on
> constant basis, and all the complains were from cell phone users. At that
> time I found out that even my own cellphone would not DTMF correctly from
> certain locations, including my home, but would work perfectly fine from
my
> work location. Probably times of the day matters too, but yes, calling
from
> cell phones does result in DTMF issues, and the reason is that it is just
> the audio signals, which get distorted based on various factors like the
> signal strength, cell tower transmission quality, transcodings, etc.
>
> Zeeshan A Zakaria
>
> --
> www.ilovetovoip.com
>
> On 2010-06-17 11:25 AM, "Alejandro Cabrera Obed" <aco1967 at gmail.com>
wrote:
>
> Danny, so you say it's a problem of the cell phone and not the
> Astreisk or GSM Gateway ???
>
> OK, in this case if I call from a fixed phone (not a cell phone) to
> the IVR, the DTMF quality problem will not be present....this may be a
> good test, isn't it ??? Or do you suggest another test I can implement
> ???
>
> Thanks again
>
> Alejandro
>
> 2010/6/17 Danny Nicholas <danny at debsinc.com>:
>
>> The physical location of the phone (access to towers) can vastly affect
>> the
>> quality of DTMF pass...
>
> --
> Alejandro Cabrera Obed
> aco1967 at gmail.com
> www.alejandrocabrera.com.ar
>
> --
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-- 
Alejandro Cabrera Obed
aco1967 at gmail.com
www.alejandrocabrera.com.ar

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