[asterisk-users] Problem with Sangoma card...

[Miguel Molina]

El 30/07/10 00:14, Carlos Chavez escribió:
> On Thu, 29 Jul 2010 20:47:58 -0500 (CDT), Tim Nelson wrote
>    
>> ----- "Carlos Chavez"<cursor at telecomabmex.com>  wrote:
>>      
>>> I have a problem with a Sangoma card.  It worked until yesterday.
>>> Now
>>> I keep getting this error:
>>>
>>> Jul 29 17:45:17 pbxacura kernel: wanpipe1: Enable E1 CAS signalling
>>> mode!
>>> Jul 29 17:45:17 pbxacura kernel: wanpipe1:w1g1: Rx Error: No
>>> 'DeviceSelect' from target: pci fatal error! (0x000FA000)
>>> Jul 29 17:45:48 pbxacura last message repeated 30946 times
>>>
>>> 	It is using Wanpipe 3.5.6 and Zaptel 1.4.12.1 with Asterisk 1.4.30
>>> and
>>> MFC/R2.  The E1 shows Tx side blocked and no calls in or out.  I
>>> reinstalled Wanpipe and Zaptel but I keep getting the same error.
>>>
>>>        
>> Sounds like your card needs to be:
>>
>> 1. Reseated in it's PCI slot
>> 2. RMA'ed to Sangoma
>>
>> Either way, contact Sangoma's top notch tech support and they'll
>> either help you fix the issue or get you a replacement.
>>
>>      
>       I already moved the card to another PCI slot and contacted tech support
> at Sangoma.  Just covering all the bases in case someone here had the same
> experience.
>
> --
> Carlos Chavez
> Director de Tecnología
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Tel: +52-55-91169161 Ext 2001
>
>
>    
My guess is that you need to upgrade the firmware of the Sangoma card. 
We had problems with a Dell server and a Sangoma card, solved by an 
upgraded firmware that fixed some PCI parity errors. This could be a 
long shot, but I'm pretty sure the Sangoma tech support will ask you you 
upgrade the firmware to the latest version as a first measure.

Cheers,

-- 
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center