[asterisk-users] Meetme Question

[Shiju.Joseph at ae.ey.com]

Hi Danny,

Thanks a lot for the reply , I tried the dial plan you have provided  , 
when pressing '0' it gets connected with the extension defined in 
[meetme-oper] context , but after disconnecting the operator call user 
exits from the meetme room , can we avoid that ? 

I am trying to achieve the following callflow,

1.User calls meetme bridge number
2.User enters the bridge with PIN
3.During the session if he needs any assistance he presses '0' and talks 
with the operator
4.After talking with the operator user gets back to the conference again 

Thanks in advance.

Regards
Shiju V.Joseph



From:
"Danny Nicholas" <danny at debsinc.com>
To:
"'Asterisk Users Mailing List - Non-Commercial Discussion'" 
<asterisk-users at lists.digium.com>
Date:
07/21/2010 06:36 PM
Subject:
Re: [asterisk-users] Meetme Question
Sent by:
asterisk-users-bounces at lists.digium.com



 
 
Hi , 

I am trying to add an operator assistance feature to meetme , when the 
user dials '0' ,support / help desk personnel should be added to the live 
conference for live support / troubleshooting. 

How can i do this ? Can I edit the meetme * menu and add a new menu item ' 
Press '0' for support' .I think I will have to edit the meetme.c source to 
do this , hard way  :( 

or is it possible to write an AGI script which detects when a user dials 
'0' and calls the helpdesk number (preconfigured number) 

or generally is it possible to collect the DTMF response from a user 
during a meetme conf call and trigger some action / script , I searched a 
lot in forums / mailing list , most of the threads are pretty old and 
confusing. 

Any help / hints will be greatly appreciated. 

Thanks 
Shiju V.Joseph 

Just add ?X? to the meetme string and define 0 action;  something like 
this
Exten => 1234,1,Goto(meetme-oper|s|1)
[meetme-oper]
Exten => s,1,meetme(1234,X)
Exten => s,n,hangup
Exten => 0,1,dial(SIP/100,30,m)
 
When you dial 1234, you are put into conference 1234
If you press 0 while in the conference, you are transferred to extension 
100.
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