[asterisk-users] Cisco 7960 phone can't leave a queue

[mstults tds.net]

On Sun, Jul 25, 2010 at 9:52 AM, Kevin Keane <subscription at kkeane.com>wrote:

> I recently inherited an Asterisk system (PBX in a Flash, based on Asterisk
> 1.4 and FreePBX). The phones are mostly Cisco 7960 phones with the SIP
> firmware.
>
>
>
> The Asterisk setup relies heavily on queues with dynamic agents. The
> problem I am having is that on SOME (but not all) the Cisco phones, the
> phone will not allow dialing a second *. As a result, the agent can log in
> to queue 600 by dialing 600* but cannot log out again with 600**.
>
>
>
> Is this due to a setting on the phone, or within Asterisk? I suspect it is
> on the phone, since not all devices are affected.
>
>
>
> I’d appreciate help with tracking down which setting might cause this!
>
>
>
> Thanks!
>
>
> I would also check to see if they are static members.  That would explain
> why some can leave and some can't.
>

Mike


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