[asterisk-users] Fax for Asterisk, capable of receiving from website but not from fax machine !!

[khalid touati]

Hi Guys,
i am using the latest version of asterisk 1.4 (1.4.33.1), dahdi (2.3.0.1)
and FFA (Applications: 1.4_1.2.0, Digium FAX Driver: 1.4_1.2.0). the issue
i'm having is that i'm able to receive faxes from a website (that offer this
service) but not able to receive from a regular fax machine (that is working
perfect).

[fax-rx]

exten => receive,1,NoOp(**** FAX RECEIVE ****) exten =>
receive,n,Set(GLOBAL(FAXCOUNT)=$[ ${GLOBAL(FAXCOUNT)} + 1 ]) exten =>
receive,n,Set(FAXCOUNT=${GLOBAL(FAXCOUNT)})

exten =>
receive,n,Set(FAXFILE=${STRFTIME(${EPOCH},GMT-5,%F_%T_${CALLERIDNUM})}.tif)

exten =>
receive,n,Set(FAXFILENOEXT=/var/spool/asterisk/fax/${STRFTIME(${EPOCH},GMT-5,%F_%T_${CALLERIDNUM})})

exten => receive,n,Set(GLOBAL(LASTFAXCALLERNUM)=${CALLERID(num)})

exten => receive,n,Set(GLOBAL(LASTFAXCALLERNAME)=${CALLERID(name)})

exten => receive,n,NoOp(**** SETTING FAXOPT ****) exten =>
receive,n,Set(FAXOPT(ecm)=yes) exten => receive,n,Set(FAXOPT(headerinfo)=MY
FAXBACK RX) exten => receive,n,Set(FAXOPT(localstationid)=15184893772)

exten => receive,n,Set(FAXOPT(maxrate)=14400)

exten => receive,n,Set(FAXOPT(minrate)=2400)

exten => receive,n,NoOp(FAXOPT(ecm) : ${FAXOPT(ecm)}) exten =>
receive,n,NoOp(FAXOPT(headerinfo) : ${FAXOPT(headerinfo)}) exten =>
receive,n,NoOp(FAXOPT(localstationid) : ${FAXOPT(localstationid)}) exten =>
receive,n,NoOp(FAXOPT(maxrate) : ${FAXOPT(maxrate)}) exten =>
receive,n,NoOp(FAXOPT(minrate) : ${FAXOPT(minrate)}) exten =>
receive,n,NoOp(**** RECEIVING FAX : ${FAXFILE} ****) exten =>
receive,n,ReceiveFAX(/var/spool/asterisk/fax/${FAXFILE})

exten => receive,n,System('/usr/local/bin/fax2mail -p -f "${FAXFILENOEXT}"
--cid-number ${CALLERID(num)} --cid-name "${CALLERID(name)}" --dest-name
"Sir/Madam"')



a previous debugging showed:


*- for a fax from myfax.com that was received successfully:*

pbx1*CLI>

       > Channel 'DAHDI/1-1' fax session '53', [ 034.021683 ], channel sent
59 frames (1180 ms) of energy.

pbx1*CLI>

    -- Channel 'DAHDI/1-1' fax session '53', [ 040.489601 ],
STAT_EVT_HW_CLOSE      st: WT_HW_CLS    rt: WCLSNCLS

pbx1*CLI>

    -- Channel 'DAHDI/1-1' fax session '53', [ 040.489798 ],
STAT_SES_COMPLETE

pbx1*CLI>

    -- Channel 'DAHDI/1-1' fax session '53' is complete, result: 'SUCCESS'
(FAX_SUCCESS), error: 'NO_ERROR', pages: 2, resolution: '204x196', transfer
rate: '14400', remoteSID: 'FAX'

pbx1*CLI>

    -- Executing [receive at fax-rx:21] System("DAHDI/1-1",
"/usr/local/bin/fax2mail -p -f
"/var/spool/asterisk/fax/2010-05-18_03:59:42_" --cid-number  --cid-name ""
--dest-name "Sir/Madam"") in new stack



pbx1*CLI>

  == Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'



pbx1*CLI>

    -- Hungup 'DAHDI/1-1'



-* for a fax from regular machine that failed:*

*
*

pbx1*CLI>

       > Channel 'DAHDI/1-1' fax session '54', [ 032.782251 ], channel sent
3 frames (60 ms) of energy.



pbx1*CLI>

    -- Channel 0/1, span 1 got hangup request, cause 16



pbx1*CLI>

[May 17 19:02:41] NOTICE[1316]: res_fax.c:993 generic_fax_exec: Channel
'DAHDI/1-1' did not return a frame; probably hung up.



pbx1*CLI>

    -- Channel 'DAHDI/1-1' fax session '54', [ 038.131701 ],
STAT_EVT_HW_CLOSE      st: WT_HW_CLS    rt: WCLSNCLS

pbx1*CLI>

    -- Channel 'DAHDI/1-1' fax session '54', [ 038.131879 ],
STAT_SES_COMPLETE

pbx1*CLI>

    -- Channel 'DAHDI/1-1' fax session '54' is complete, result: 'SUCCESS'
(FAX_SUCCESS), error: 'NO_ERROR', pages: 1, resolution: '204x196', transfer
rate: '14400', remoteSID: '518 489 3772'



pbx1*CLI>

  == Spawn extension (fax-rx, receive, 20) exited non-zero on 'DAHDI/1-1'



pbx1*CLI>

    -- Hungup 'DAHDI/1-1'


I would really appreciate any help! thanks!

-- 
Abdullah
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