[asterisk-users] CDR problems with Queue

[Danny Nicholas]

Just a shot in the dark – what is the endbeforehexten value in cdr.conf?

 

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Håkon Nessjøen
Sent: Wednesday, January 27, 2010 7:59 AM
To: Asterisk Users Mailing List
Subject: [asterisk-users] CDR problems with Queue

 

Hi,

I'm having problems with CDR's and Queues in Asterisk 1.6.1.

Heres three examples:

Normal call:
  User A calls in to asterisk, gets a PlayFile, and hangs up. This gives 1
CDR as expected.

Call to a Queue and then a playfile afterwards:
  User A calls into asterisk, goes into a queue, asterisk calls user B. When
user B hangs up a CDR for User A is generated. (no CDR for user B)
  User A continues to a PlayFile, and then hangs up. No CDR.

Call directly to a Queue:
  User A calls into asterisk, goes into a queue, asterisk calls user B. When
anyone hangs up, a CDR for User A is generated.
  No more CDR, both calls are hung up.

1. Why is CDR for user A written when user B hangs up, while A is still on
the line?
2. Why isn't there any more CDRs for the call?

Is there some special configuration I need to do, that I can't seem to find
any documentation of?
I tried searching for "asterisk queue cdr" on google, but I only get info
about queue_log, which is not what I want. I want numbers and channels
written as usual in the cdr log.

Anyone have any ideas why this is happening, and what I can do?

Håkon

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