[asterisk-users] CDR messed up when using queue

[Alec Davis]

from queue.conf
 
; UpdateCDR behavior.
;    This option is implemented to mimic chan_agents behavior of populating
;    CDR dstchannel field of a call with an agent name, which you can set
;    at the login time with AddQueueMember membername parameter.
;
; updatecdr = no

I've never used it. YMMV
 
Alec

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of jonas kellens
Sent: Wednesday, 27 January 2010 10:25 p.m.
To: Asterisk Mailing
Subject: [asterisk-users] CDR messed up when using queue


Hello list,

I'm using an IVR where the caller chooses between 1. sales 2. support.
When choosing 1 the caller is directed to the sales-queue when choosing 2
the caller is directed to the support-queue.
Then the caller is directed to a free agent.

I notice in the CDR-rapports that the destination is always '1' or '2',
namely the DTMF-digit that the caller presses.

How can I get here the name of the agent or its number as final destination
of the call ??

Kind regards,

Jonas. 
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