[asterisk-users] Call recordings and sensitive information

[Danny Nicholas]

Check this link

http://www.voip-info.org/wiki/view/Asterisk+cmd+Monitor

 

Depending on your release, you can "pause" and "un-pause" monitoring.

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Julian
Lyndon-Smith
Sent: Monday, January 25, 2010 8:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Call recordings and sensitive information

 

During a telephone conversation with a customer, they sometimes give card
details over the phone. under the pci-dss regulations we are not allowed to
record the conversation where the details are being given. Is there a "mute
command" or pause that can be sent to MixMonitor ?

 

How has anyone else solved this issue ?

 

Many thanks

 

Julian

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