[asterisk-users] Trouble getting feature codes to work

[hugolivude]

Thanks for the reply.  I'm not convinced it's a DTMF problem anymore because
I tried all the options still no luck :-(  Also I'm dialing the number from
an IVR menu so it is recognizing the '1' that i press from the menu.  Any
other ideas I could try? I am supposed to put this:

include => featuremap

in the context containing the Dial command right?

Thanks in advance,
H


On Thu, Jan 21, 2010 at 9:31 PM, C. Chad Wallace <
cwallace at lodgingcompany.com> wrote:

>
> At 9:08 PM on 21 Jan 2010, hugolivude wrote:
>
> > The call works fine and the CLI tells me that ** is an active feature:
> >
> > Builtin Feature           Default Current
> > ---------------           ------- -------
> > Pickup                    *8      *8
> > Blind Transfer            #       ##
> > Attended Transfer                 *2
> > One Touch Monitor                 *1
> > Disconnect Call           *       **
> > Park Call
> >
> > When I press ** during a call though, nothing appears in the CLI
> > (verbosity = 4).   I do it very quickly so I don't believe timeout is
> > an issue.
> >
> > I'd be grateful for any troubleshooting tips.
>
> Try different values of dtmfmode (rfc2833, inband, info) in sip.conf
> for the SIP peer that you call in from.  Asterisk is probably monitoring
> the wrong method for DTMF.
>
>
> --
>
> C. Chad Wallace, B.Sc.
> The Lodging Company
> http://www.lodgingcompany.com/
> OpenPGP Public Key ID: 0x262208A0
>
>
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