[asterisk-users] iaxmodem / hylafax receive problem

[jon pounder]

Kingsley Tart wrote:

try several fax machines and see if you get the same results

> Hi,
>
> I'm trying to receive faxes using hylafax / iaxmodem but I just can't
> get it to work. We're using Sangoma E1 cards and have calls coming in
> over PSTN. I've tried turning hardware echo cancellation off but it
> makes no difference. This is what I get in /var/spool/hylafax/log:
>
> [root at faxhost log]# cat c000000003
> Jan 14 12:44:43.39: [ 3403]: SESSION BEGIN 000000003 18005551212
> Jan 14 12:44:43.39: [ 3403]: HylaFAX (tm) Version 4.4.6
> Jan 14 12:44:43.39: [ 3403]: CallID: "1234567890" "/var/spool/asterisk/fax/20100114124443-1234567890-08451234567" "<NONE>" "08451234567"
> Jan 14 12:44:43.39: [ 3403]: MODEM set XON/XOFF/FLUSH: input ignored, output disabled
> Jan 14 12:44:43.39: [ 3403]: <-- [4:ATA\r]
> Jan 14 12:44:47.11: [ 3403]: --> [7:CONNECT]
> Jan 14 12:44:47.11: [ 3403]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyIAX0'
> Jan 14 12:44:47.11: [ 3403]: STATE CHANGE: ANSWERING -> RECEIVING
> Jan 14 12:44:47.11: [ 3403]: RECV FAX: begin
> Jan 14 12:44:47.12: [ 3403]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 2C 74 6C>
> Jan 14 12:44:47.12: [ 3403]: <-- data [32]
> Jan 14 12:44:47.12: [ 3403]: <-- data [2]
> Jan 14 12:44:48.07: [ 3403]: --> [7:CONNECT]
> Jan 14 12:44:48.07: [ 3403]: <-- HDLC<23:FF C0 02 B6 A6 26 F6 B6 1A 82 92 04 04 04 04 04 04 04 04 04 04 04 04>
> Jan 14 12:44:48.07: [ 3403]: <-- data [23]
> Jan 14 12:44:48.07: [ 3403]: <-- data [2]
> Jan 14 12:44:48.81: [ 3403]: --> [7:CONNECT]
> Jan 14 12:44:48.81: [ 3403]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>
> Jan 14 12:44:48.81: [ 3403]: <-- data [13]
> Jan 14 12:44:48.81: [ 3403]: <-- data [2]
> Jan 14 12:44:49.39: [ 3403]: --> [2:OK]
> Jan 14 12:44:49.39: [ 3403]: <-- [9:AT+FRH=3\r]
> Jan 14 12:44:56.39: [ 3403]: --> [0:]
> Jan 14 12:44:56.39: [ 3403]: MODEM <Empty line>
> Jan 14 12:44:56.39: [ 3403]: MODEM TIMEOUT: waiting for v.21 carrier
> Jan 14 12:44:56.39: [ 3403]: <-- data [1]
> Jan 14 12:44:56.39: [ 3403]: --> [2:OK]
> Jan 14 12:44:56.39: [ 3403]: <-- [9:AT+FRS=7\r]
> Jan 14 12:45:26.39: [ 3403]: MODEM TIMEOUT: reading line from modem
> Jan 14 12:45:26.39: [ 3403]: MODEM <Timeout>
> Jan 14 12:45:26.39: [ 3403]: Failure to receive silence (synchronization failure).
> Jan 14 12:45:26.39: [ 3403]: <-- data [1]
> Jan 14 12:45:26.41: [ 3403]: --> [2:OK]
> Jan 14 12:45:26.41: [ 3403]: RECV FAX: Failure to receive silence (synchronization failure).
> Jan 14 12:45:26.41: [ 3403]: RECV FAX: end
> Jan 14 12:45:26.41: [ 3403]: Failure to receive silence (synchronization failure).
> Jan 14 12:45:26.41: [ 3403]: SESSION END
>
> I've tried starting hylafax with -o instead of -i but that makes no
> difference either. I previously had hylafax-6.0.4 and iaxmodem-1.2.0 but
> was getting the same problem.
>
> Any ideas?
>
>