[asterisk-users] Polycom Mute Problem

[Danny Nicholas]

By "upgrade the phone" I assume you mean upgrade the bios, not purchase a
newer phone?

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Peder
Sent: Wednesday, January 13, 2010 11:25 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Polycom Mute Problem

Upgrade the phone.  I ran into the same issue a year or so ago.  There was
some setting that was screwed up in the config file and upgrading to the
newest version at the time fixed it.  It was something like the call waiting
tone being 30 seconds of dead air.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Michael
Sent: Tuesday, January 12, 2010 9:56 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Polycom Mute Problem

Hey Yall

I have an interesting situation. When a person is on the phone (Polycom 501)
and another call hits the phone the phone mutes on the users side not the
person outside the asterisk system. It stays mute until the call goes to
voicemail. Its like the beep we should get from the call waiting has turned
into dead silence.

Any ideas 

Thanks

Michael D Mosier
 

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