[asterisk-users] Polycom Mute Problem

[Danny Nicholas]

A little more information please... the PC501 has how many lines defined(the
phone has 3 definable, can be 1,2 or 3)?  Calls are SIP or DAHDI or Mixed?

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Michael
Sent: Tuesday, January 12, 2010 9:56 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Polycom Mute Problem

Hey Yall

I have an interesting situation. When a person is on the phone (Polycom 501)
and another call hits the phone the phone mutes on the users side not the
person outside the asterisk system. It stays mute until the call goes to
voicemail. Its like the beep we should get from the call waiting has turned
into dead silence.

Any ideas 

Thanks

Michael D Mosier
 

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