[asterisk-users] Beginners Guide to setting up a Call Centre

[Richard Kenner]

> And, I'd be in the camp that would advocate getting your hands dirty and 
> learn to program without the GUI.  You'll learn a lot and then if you'd 
> want to move to a GUI and something breaks, you'll have some idea on 
> what and how to fix it.
> 
> Knowing now what I do, I find a GUI to restrictive.

I agree.  I originally felt I wanted the GUI approach too, but then when I
looked into things in more detail and understood that you really can't BOTH
use the GUI approach and edit files explicitly, I decided that the GUI did
nothing for me except add a additional level of complexity and that I'd be
MUCH better off just doing things directly.