[asterisk-users] call is not going to Voicemail with "1,n"

[Joseph]

I've tried to simplified the dial plan and use "n" instead of numbers but I've noticed it is not executing my voicemail if I substitute number with "n"

In the example below when the call is not answered, it does not go to voicemail; call just hangup.

exten => 1,1,Playback(transfer)
exten => 1,n,Dial(${sales_support}&IAX2/iaxy-322,20,jrw)
exten => 1,103,Voicemail(11,b)
exten => 1,104,Hangup()
exten => 1,n,Voicemail(11,b)             ; Right to voicemail
exten => 1,n,Hangup()

Here is the transcript:

-- Executing [1 at office-open:1] Playback("SIP/pstn-5665-000000be", "transfer") in new stack
-- <SIP/pstn-5665-000000be> Playing 'transfer' (language 'en')
-- Executing [1 at office-open:2] Dial("SIP/pstn-5665-000000be", "SIP/11&IAX2/iaxy-322|20|jrw") in new stack
-- Called 11
-- Called iaxy-322
-- Call accepted by 10.0.0.108 (format ulaw)
-- Format for call is ulaw
-- IAX2/iaxy-322-8406 is busy
-- Hungup 'IAX2/iaxy-322-8406'
-- SIP/11-000000bf is ringing
-- Nobody picked up in 20000 ms
   == Auto fallthrough, channel 'SIP/pstn-5665-000000be' status is 'NOANSWER'


However, if I number the dial plan in the old fashion way and don't answer the phone it goes to voicemail just fine:

exten => 1,1,Playback(transfer)
exten => 1,2,Dial(${sales_support}&IAX2/iaxy-322,20,jrw)
exten => 1,103,Voicemail(11,b)
exten => 1,104,Hangup()
exten => 1,3,Voicemail(11,b)             ; Right to voicemail
exten => 1,4,Hangup()

-- 
Joseph