[asterisk-users] Contradiction between 2 AMI actions QueueSummary and Queuestatus

Asterisk Man theasteriskman at gmail.com
Fri Dec 17 11:22:09 UTC 2010


Guys,
Why is such contradiction between 2 AMI actions QueueSummary and
Queuestatus?
Look at LoggedIn of QueueSummary and Event: QueueMember.
Also LongestHoldTime of QueueSummary does not give correct value.

-------------------------------------

Action: QueueSummary
Queue: retailBanking

Response: Success
Message: Queue summary will follow

Event: QueueSummary
Queue: retailBanking
LoggedIn: 0
Available: 0
Callers: 0
HoldTime: 22
TalkTime: 231
LongestHoldTime: 0

Event: QueueSummaryComplete
-------------------------------------
Action: Queuestatus
Queue: retailBanking

Response: Success
Message: Queue status will follow

Event: QueueParams
Queue: retailBanking
Max: 0
Strategy: rrmemory
Calls: 0
Holdtime: 22
TalkTime: 231
Completed: 5
Abandoned: 4
ServiceLevel: 0
ServicelevelPerf: 0.0
Weight: 0

Event: QueueMember
Queue: retailBanking
Name: agent2
Location: SIP/1110
Membership: dynamic
Penalty: 0
CallsTaken: 1
LastCall: 1292570332
Status: 5
Paused: 0

Event: QueueMember
Queue: retailBanking
Name: agent1
Location: SIP/1111
Membership: dynamic
Penalty: 0
CallsTaken: 3
LastCall: 1292581231
Status: 5
Paused: 0

Event: QueueStatusComplete
-------------------------------------

--AsteriskMan
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