[asterisk-users] Voice mail distribution - missing messages

[Danny Nicholas]

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jonathan C.
Bailey
Sent: Monday, December 13, 2010 12:00 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Voice mail distribution - missing messages

Hello,

I seem to be having an issue with voice mail on Asterisk 1.6.2.15 (file
storage). Whenever someone leaves a message that is distributed to another
box (like VoiceMail(1000&1001&1002,u)), but the VM never gets distributed to
the intended recipients. Instead, I get the following in the logs:

[Dec 13 11:54:50] NOTICE[15965]: app_voicemail.c:4988 copy_message: Copying
message from 1000 at default to 1001 at default
[Dec 13 11:54:50] WARNING[15965]: app_voicemail.c:4011 base_encode: Failed
to open file: /var/spool/asterisk/voicemail/default/1001/INBOX/msg0000.WAV:
No such file or directory
[Dec 13 11:54:50] NOTICE[15965]: app_voicemail.c:4988 copy_message: Copying
message from 1000 at default to 1002 at default
[Dec 13 11:54:50] WARNING[15965]: app_voicemail.c:4011 base_encode: Failed
to open file: /var/spool/asterisk/voicemail/default/1002/INBOX/msg0000.WAV:
No such file or directory


My voicemail.conf looks like the following:
1000 => 1234,Group Box,,,delete=1
1001 => 1234,Name 1,name1 at domain.com
1002 => 1234,Name 2,name2 at domain.com


I did remove the "delete=1" from the group box, and the messages showed up
there, but never got distributed to the other boxes (still had the same
error as above).

Any thoughts?


-Jon
 If I recall correctly, this problem also existed in at least some branches
of 1.4.  I think the solution was to make Voicemail(1000&1001&1002) be
voicemail(1000 at domain.com&1001 at domain.com&1002 at domain.com).